Scammed by Lastminute.com - Air Egypt and Travelselect!! i need help and advice

mostwantd

i booked 4 tickets on Saturday the 26th of August to fly to Egypt on the Bank Holiday monday (28) and return on sunday the 3rd (6 nights)

we was able to board the flight to egypt but when we called them 72 hours before departure they stated that the flight had been cancelled on the 27th because the travel agent didn't place ticket numbers on tickets - and the earliest flight out would be on the 13th september.

After wasting 4 days of our holiday and speaking to the British Embassy we was advised to turn up at airport. When we turned up there were another 55 brithish passengers stranded for the same reason, of whom had bought off lastminute and expedia.

After kicking up a fuss and all 55 passegers refused to leave airport until they ut us in accomodation and made sure we gt flights for Today ( monday 4th)
I want to seek compensation for there tardyness and not telling us at check in that our return tickets had been cancelled. And obviously ruining our holiday.

My travel insurance have told me they can't compensate me for a travels agents fault. Whilst i was in Egypt u have racked up huge phonebills trying to contact each companies of which have all blmed each other for the fault.

What are your rights if you purchase a product online and its not what you get, isn't that breach of contract? could i ask my credit card company for a refund??
any suggestions welcomed

mostwantd

Please give me some suggestions...

budgetflyer

What about ABTA ?

alanrowell

Have you contacted the travel agent? That's your first point of call.

Then depending on what they say you can go onto the small claims court.

Just ensure that you have evidence of the booking, additional costs incurred and statements from the other people affected.

BTW you might want to rewrite your posting as your first three paragraphs contain statements that are very ambiguous and which appear contradictory

susi

Did you pay by credit card? If so are you covered by them, I think some CC companies cover this sort of thing

Vindiesel

budgetflyer wrote:

What about ABTA ?

don't bother with ABTA...they are a tooth-less paper tiger. A wet fart would have more chance of getting your money back than that useless bunch..

richardw

This sounds like e-tickets not having e-ticket numbers. I've had this before, I think it was heathrow on boxing day, the airline did sort it out though, really worrying. You need to find out exactly what went wrong with the tickets.

joannemc3

hi , take a look at this , might be of some help ???
http://www.holidaytruths.co.uk/viewtopic.php?t=57959

mostwantd

cheers guys! all this info is pushing me in right direction