Direct Line - Personal injury claim

Polaroid_2

Hello,

I'm looking for a bit of advice as I've never been in this situation before.

2 weeks ago someone drove into the back of my car & have taken full responsibility. My car has since been fixed and I've made a personal claim as my neck was hurting at the time. I've been to the docs who has given me some exercises but unfortunately they're not helping.

I spoke to Direct Line again the other day and they have sent me £200 as an 'interim payment'. I got the cheque yesterday and they said they'd call again in 4 weeks to see how I'm getting along. But basically the pain is getting worse & I'd like to see a physiotherapist asap.

If I saw someone privately could I claim the fee? Is it better to be refereed by my gp? I'd have to take even more time off work for that

geri1965_2

You can go for it on the NHS but there might be a waiting list. If you go for it privately it can be reimbursed by Direct Line as part of your claim, however, if you speak to them first they may be able to organise it for you and pay for it themselves. Most of the major insurers offer rehab.

Polaroid_2

Thank you!

Last time I spoke to them they said if my GP referred me they would pay for me to go privately but it's such a hassle to get to my doctors and he's terrible. Just wants to dish out drugs rather than fill in forms.

I'm switching this week but in the meantime I need help. I can't take any time off at the moment as it's so busy but I'm finding an office chair the most uncomfortable place in the world at the mo!

Polaroid_2

Thanks for the advice, I've had 4 physio sessions. Feeling a bit better with every time but it's been nearly a month of discomfort and I'm now thoroughly ticked off.

Anyone else been in this situation and know how much compensation I can expect?

geri1965_2

Not much for a month whiplash, maybe £1,000 - £1,500 (I have a book with figures but it's a little out of date). You should wait until your symptoms have resolved fully before considering any offer though.

Polaroid_2

What a really want is for them to carry on paying for the physio which does help a bit but it's still very tough working in an office chair with a bad back so I might be working from home more often which is annoying.

The whole thing is annoying! Ho hum

Polaroid_2

Still in a great deal of pain. DL are calling me tomorrow for an update & I'm hoping I'll be sent to a specialist very quickly so at least I know roughly how long I have to suffer for

Whiplash is awful!!!