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help am i tied in to o2

I agreed to a contract over the phone with o2 loyalty. Then when i checked on their website a couple of hours later I found a better deal. they said I can't change and I am locked in for 12 mnths. is this true or can I get out of it?
HOW MUCH ?

Comments

  • kevin_M
    kevin_M Posts: 551 Forumite
    euro distance selling laws gives you 7 days to canx the upgrade for any reason

    was it with handset upgrade if so all you got to do is request a returns bag once they recive the phone back then you will be able to upgrade again
  • alyssa_mae
    alyssa_mae Posts: 613 Forumite
    kevin_M wrote:
    euro distance selling laws gives you 7 days to canx the upgrade for any reason

    was it with handset upgrade if so all you got to do is request a returns bag once they recive the phone back then you will be able to upgrade again

    yes it was with a handset upgrade and she pursuaded me to get a phone I didn't want. so if I ring up I can say by law I can cancel the upgrade?
    HOW MUCH ?
  • Jay1b
    Jay1b Posts: 316 Forumite
    If its within 14 days of that phone conversation you can cancel. Otherwise not. Thats O2s policy.
    A bargain is only a bargain if you would have brought it anyway!
This discussion has been closed.
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