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help am i tied in to o2
alyssa_mae
Posts: 613 Forumite
in Mobiles
I agreed to a contract over the phone with o2 loyalty. Then when i checked on their website a couple of hours later I found a better deal. they said I can't change and I am locked in for 12 mnths. is this true or can I get out of it?
HOW MUCH ?
0
Comments
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euro distance selling laws gives you 7 days to canx the upgrade for any reason
was it with handset upgrade if so all you got to do is request a returns bag once they recive the phone back then you will be able to upgrade again0 -
kevin_M wrote:euro distance selling laws gives you 7 days to canx the upgrade for any reason
was it with handset upgrade if so all you got to do is request a returns bag once they recive the phone back then you will be able to upgrade again
yes it was with a handset upgrade and she pursuaded me to get a phone I didn't want. so if I ring up I can say by law I can cancel the upgrade?HOW MUCH ?0 -
If its within 14 days of that phone conversation you can cancel. Otherwise not. Thats O2s policy.A bargain is only a bargain if you would have brought it anyway!0
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