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Advice on Upgrade with worry free mobiles

rich_shot2003
rich_shot2003 Posts: 2,177 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I got a Sim only 30 day contract on Orange with Worry Free Mobiles back in Jan and they called me yesterday saying i could now upgrade to a full 24 month contract and a new free handset and has been ordered and should be with me this week but there is something i would like to know.

My new month date starts on the 28th of each month as started the 30 day contract on 28th Jan but now i will get a new sim with new number and will be with me after the 28th April so does that mean that i will have to pay the 30 day contract for the full 30 days as well as the new 24 month contract untill the 30 days is up?

I asked Worry free mobiles that i want to keep the same number and was told when i get the new phone to call orange and they will move the new number to the new Sim is that right and if so how long does it take to set up?

Im just worried that i will be paying for 2 contracts at the same time(for at least 30 days) but only using the new Sim.

Comments

  • Pokerlad
    Pokerlad Posts: 407 Forumite
    The important bit here going by what you say is you have not upgraded but have taken an entirely new contract. If you had upgraded you would of kept your number. I doubt anything has been done to end your 30 day contract so either phone them to cancel or ask for your pac code to transfer your number and once it is transfereed your account will close automatically. however there may be a period where you are paying both as your old contract probably needs 30 days notice.
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