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Delayed mobile phone messages
Somebody sent me a text message to do a job this evening. The message was sent at 4.29 and I received the message at 7.35. Although I replied immediately, I was too late as the customer had by that time made alternative arrangements.
Could I have done anything to avoid this 3 hour delay?
Is it my phone at fault - should it be replaced?
Is there a phone guaranteed to get messages received/sent promptly?
I cannot change my location (village) or network (payg O2).
Could I have done anything to avoid this 3 hour delay?
Is it my phone at fault - should it be replaced?
Is there a phone guaranteed to get messages received/sent promptly?
I cannot change my location (village) or network (payg O2).
0
Comments
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Can your customers e-mail you? If so get a phone that will pick up e-mails, I am no techno-whiz but I am sure you could set the right phone up to text you when you have an e-mail or e-mail you when you have a text for back up.Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️0
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Most of my customers are in advanced years and I applaud them to want to tackle mobile phones and send texts. I fear they may not have the equipment or nous to send an email. Good idea though.0
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A call to O2 might be worth it to see if there's a problem - my bf had a similar problem on Orange and when he rang they said the 3G in his area wasn't working properly, he had to switch his phone back to the old (2G?) system only, and then it was fine.Excuse any mis-spelt replies, there's probably a cat sat on the keyboard0
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Is it my phone at fault - should it be replaced?
Is there a phone guaranteed to get messages received/sent promptly?
SMS was originally planned as a small scale extra add on to the GSM protocol. Going back many people's phones didn;t even have the ability to text, and there was no charges for a text. It also used to be that you could not send a text from one network to another.
As it's a add on rather than a primary function, and it uses data channels that are normally is use when the phone is in a call, it's not guaranateed the messages will be sent ot recieved or even when they'll arrive, most are instant, some can take days for no apparant reason.0 -
I have had txts arrive a few days late on a very few occasions.
I am on O2 too.“Careful. We don't want to learn from this.”0 -
I believe the delivery time for sms's have never been changed since the early days of mobiles and stands at 24 hours. All kinds of things can have a baring on how long they take to arrive. . .0
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