Virgin V+, how much should it cost?

gazfocus

We've had virgin in our current house since we moved in but have a new house that we're moving to in 2 weeks (outside of a virgin cable area) so we had Sky+HD installed at the new house at the weekend and I can honestly say that it is so much better than Virgin.

Can't comment on the Internet yet but the Sky+HD box is so much faster and I very much doubt that it will keep crashing like the Virgin boxes do.

My only quibble was Sky wanted £10 a month extra for multiroom (compared to Virgin's £5pm) so we haven't gone for multiroom this time and will probably just get a freeview box.

Jomo

gazfocus wrote: »

We've had virgin in our current house since we moved in but have a new house that we're moving to in 2 weeks (outside of a virgin cable area) so we had Sky+HD installed at the new house at the weekend and I can honestly say that it is so much better than Virgin.

Can't comment on the Internet yet but the Sky+HD box is so much faster and I very much doubt that it will keep crashing like the Virgin boxes do.

My only quibble was Sky wanted £10 a month extra for multiroom (compared to Virgin's £5pm) so we haven't gone for multiroom this time and will probably just get a freeview box.

I think for me it was all about the internet and phone, I could have easily moved to Sky for the TV but to move over now would cost me £30 installation and there's no point because the saving is not enough.

chappers

I thought I already had a pretty good deal XL tv, L BB and L phone i was paying £42.24. I wanted V+, but was seriously considering sky (£44 for sky +, multiroom, 10mb BB and free evening and weekends phone plus a £25 M and S voucher.
Finally managed to haggle virgin down to £43.29 for V+,multiroom and to keep my package the same but he wouldn't budge on the £49 installation but noticed I had had some problems with on demand last month and so credited me my £25 TV fess for last month. If I had wanted they would have given me some cracking deals on sports etc.
It is worth speaking to the retentions team.

susieanne

I have been told that i have to keep my old box and pay £5.50 extra a month annoying when i dont want to keep it .Can the old box be installed in one of the bedrooms ? im wondering whether virgin charge for installing in another room or they meant by me paying them £5.50 a month they would install in for me anyone know ?

preable

susieanne wrote: »

I have been told that i have to keep my old box and pay £5.50 extra a month annoying when i dont want to keep it .Can the old box be installed in one of the bedrooms ? im wondering whether virgin charge for installing in another room or they meant by me paying them £5.50 a month they would install in for me anyone know ?

Yes they will charge the standerd install fee

susieanne

how much is standard installation ?

preable

Hey its £30 or you can self install for free

preable

http://www.digitaluk.co.uk/cost__and__options/service_comparison/subscription/virgin_media

fuzzyface

Hi all,

Thought i should post my experience here. Just spoke to the retention team after talking to customer services this morning and being unimpressed with their offers (I wanted to upgrade to HD).

I am now going to be paying £40.24 per month for the following:

free V+ HD box and installation
TV XL
BROADBAND L (10MBs)
Phone Line

I was previously paying £42.99 for:

TV L
BROADBAND XL
Phone Line

So I've had to drop my broadband down a bit and upgrade my TV package but I think overall it's not a bad deal. Good luck!

Jomo

Does anyone know if you have to have a phone when you have the TV service???

Think I read something about it but not sure...

I want to cancel my phone.