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Santander Zero - Exsisting customers balance transfer fee problem
Philip624
Posts: 716 Forumite
in Credit cards
Didnt want this to get lost in the other thread, but I am an A&L mortgage holder and have just transferred a balance to my Santander credit card.
Their website states that if you are an existing customer there is no charge for balance transfers, but whe I rang today there was a 3% charge.
The chap I spoke to said they had some problems with the paperwork and I would need to wait for the transfer to go through and then ring back to re-claim the fee.
Has nayone else experienced this. Hopefully it wont be a problem as I meet the criteria and I needed to transfer the balance this month anyway.
Their website states that if you are an existing customer there is no charge for balance transfers, but whe I rang today there was a 3% charge.
The chap I spoke to said they had some problems with the paperwork and I would need to wait for the transfer to go through and then ring back to re-claim the fee.
Has nayone else experienced this. Hopefully it wont be a problem as I meet the criteria and I needed to transfer the balance this month anyway.
I can offer no resistance, I can offer no respite
Wake me when conflict is over,
I aim for a peaceful life,
Wake me up when the fury is ended
I like living a peaceful life
Wake me when conflict is over,
I aim for a peaceful life,
Wake me up when the fury is ended
I like living a peaceful life
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