Bought second-hand (but new) laptop, have copy of receipt, what about the warranty?

finance-boy

Hello.

I bought a laptop from a guy over the internet (not eBay). He'd only had it for a few days but decided that he couldn't afford it. It was basically brand new.

He also included the receipt in case I wanted to take advantage of the 12 month manufacturer's warranty. Now I've seen that PC World (the shop he bought it from) offer accidental damage cover (called Whatever Happens) on their laptops from only £3.99 per month, which I think is pretty good (this isn't a sales pitch, by the way)

Anyway, I'd like to take advantage of this, so I called the helpline and they told me I'd need to go into the store with a copy of my receipt if I wanted to take out the cover.

But because the receipt has his name on it, I'm not sure what to do. Do I have to pretend to be him to take out the cover? (in which case, I could just say that I've moved home) Would I still be able to take out the cover if I told them that I'd bought the laptop from a guy on the internet? Or is the receipt essentially worthless now?

isplumm

finance-boy wrote: »

Hello.

I bought a laptop from a guy over the internet (not eBay). He'd only had it for a few days but decided that he couldn't afford it. It was basically brand new.

He also included the receipt in case I wanted to take advantage of the 12 month manufacturer's warranty. Now I've seen that PC World (the shop he bought it from) offer accidental damage cover (called Whatever Happens) on their laptops from only £3.99 per month, which I think is pretty good (this isn't a sales pitch, by the way)

Anyway, I'd like to take advantage of this, so I called the helpline and they told me I'd need to go into the store with a copy of my receipt if I wanted to take out the cover.

But because the receipt has his name on it, I'm not sure what to do. Do I have to pretend to be him to take out the cover? (in which case, I could just say that I've moved home) Would I still be able to take out the cover if I told them that I'd bought the laptop from a guy on the internet? Or is the receipt essentially worthless now?

Hi,

Do you have home insurance - check that your laptop is not covered by that? Mine is ....

Mark

Hintza

If you wanted this cover you should have bought from the shop at full price.

Edit:- But you could try it was a gift route

Bowling_4_Gold

Errr.... not too sure about the whole transferring of warranties thing, but IIRK, when something is sold to someone else, any warranties the original owner had are null and void, because in effect the original owner is now the retailer who sold it to you (if that makes sense). I am not sure about PC World's individual policy though.

To be honest, I'm sure they'll sell you the 'Whatever Happens' warranty, I mean they're sure to get a comission on it.

From my experience, most IT Retailers need to know you want the warranty within 45 days of purchase.