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120 pounds to reconnect after closing account??

radish_radish
radish_radish Posts: 13 Forumite
Part of the Furniture First Post Combo Breaker
in Phones & TV
I planned to move out of my house 6 weeks or so ago and terminated my line rental with BT. I rang to reconnect as my plans fell through, and they said they have disconnected my house from the exchange and can't reconnect me unless I pay 120 pounds for an engineer to reconnnect!!

I am absolutely fuming!! I only want broadband!

Comments

  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Do you still have a dialling tone?
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • radish_radish
    radish_radish Posts: 13 Forumite
    Part of the Furniture First Post Combo Breaker
    Not sure.. why? I don't have a phone here anymore.. I will have to buy a new one.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 6 February 2010 at 9:53AM
    If there's as dial tone, reconnection should be free.

    If you can't get one on Freecycle, a phone will probably be cheapest in Argos.

    http://www.argos.co.uk/static/Product/partNumber/5526527/Trail/searchtext%3EPHONE.htm
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • flexrider
    flexrider Posts: 745 Forumite
    try going on virgin media as a possibilty
    "MSE Money saving challenges..8/12/13 3,500 saved so far :j" p.s if i been helpfully please leave me a thank you but seek official advice at all times from a pro
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £122 is the standard BT reconnection charge (the same cost as a new install).
    No free lunch, and no free laptop ;)
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    macman wrote: »
    £122 is the standard BT reconnection charge (the same cost as a new install).
    Although, until 16-2-2010 at lease, you can get that waived.

    http://forums.moneysavingexpert.com/showthread.html?p=29600875#post29600875
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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