Usenext - 14 day trial, £85 withrawl

Incognito5

Hi,

It really angers me when companies, such as Usenext, exploit their users for money, such as that I have become a victim of.

Basically, I signed up to Usenext under their free-trial. Which I stopped using after 4 days.. and haven't logged in since, to only log into PayPal today and notice that I have £0 remaining with all the money withdrawn from it and an additional £61.51 GBP out of my bank account..:mad: (-€95.35 EUR )

I've contacted them directly, with a host of non-relevant query-type boxes to tick. This is what a notice read upon submitting the request:
"Many thanks, your question was transmitted. Currently there are 482 inquiries on the wait list. You will receive your answer in about 32 hours."

I had not received ANY notification from Usenext themselves, they just helped themselves... What should I do?

Update:
Upon prowling the Internet to try to find other cases in which this has happened, I found this post on a Spanish forum, titled '[FONT=Verdana, Arial, Helvetica, sans-serif]UseNeXTquiere cobrarme 80€ sin mi consentimiento."[/FONT]or simply "UseNeXTquiere charge me 80 € without my consent." [I can't seem to post links as I'm a "new member"]

It seems to be a populated problem...

nomoneytoday

Did you cancel the free trial within the time period in the T&Cs ?

PNPSUKNET

just because you stop using doesnt stop the trial, you have to cancel the account

[Deleted User]

Isn't Usenext that carp for downloading Warez?

jonesMUFCforever

Yes it is - so leeching free downloads is ok but paying for them is not!

If you did not cancel before the end of the free trial you have to pay.

Jemma-T

Incognito5 wrote: »

Hi,

It really angers me when companies, such as Usenext, exploit their users for money, such as that I have become a victim of.

Basically, I signed up to Usenext under their free-trial. Which I stopped using after 4 days.. and haven't logged in since, to only log into PayPal today and notice that I have £0 remaining with all the money withdrawn from it and an additional £61.51 GBP out of my bank account..:mad: (-€95.35 EUR )

I've contacted them directly, with a host of non-relevant query-type boxes to tick. This is what a notice read upon submitting the request:
"Many thanks, your question was transmitted. Currently there are 482 inquiries on the wait list. You will receive your answer in about 32 hours."

I had not received ANY notification from Usenext themselves, they just helped themselves... What should I do?

Update:
Upon prowling the Internet to try to find other cases in which this has happened, I found this post on a Spanish forum, titled '[FONT=Verdana, Arial, Helvetica, sans-serif]UseNeXTquiere cobrarme 80€ sin mi consentimiento."[/FONT]or simply "UseNeXTquiere charge me 80 € without my consent." [I can't seem to post links as I'm a "new member"]

It seems to be a populated problem...

Fools and their money are easily parted.

If you sign up for what is a dodgy service in the main what do you expect? I'm sure the company know most people won't run to their banks/police/trading standards once they realise they'll need to describe the service you paid for.