Tesco now charging differently depending on WHO you are

jezza2412

Storck wrote: »

But they will not be charging different as when your shopping is picked, if in the same store, then you will get charged the price in that store on that day.

Personally I think it be that the different email addresses are pointing at different delivery addresses and therefore different stores. Even a couple of streets down could be a different store if you happen to be on the boundary.

Yes, but you at least want to be given the most accurate current indication of price: if you're quoted a lower price, but the true price is some higher price that you're not shown, then you might have changed your mind about buying.

Tesco have made a complete mess of my Clubcard points which I'm currently trying to sort out, so I wouldn't be surprised if it was another computer 'glitch'.

I just hope the computer systems at Tesco Bank are more accurate...

appleblossom

£1.12 for the rice here in Oxford too and thats on mine and hubbys account, I'm not sure though if it's new or old website - I'm sure I should know but I don't!

Enfieldian

PolishBigSpender wrote: »

Of course it's legal. They're making you an offer to buy a product at price x and you can either accept or refuse it. They can change different prices according to whether they like you or not - it's entirely up to them!

It's no different to charging a well liked customer less for parts and labour in a garage.

Don't be so ridiculous. This is a supermarket chain, not an auction house or a backstreet garage.

The price is the price is the price. Forget this "offer to treat" bollox.

Would you be happy to fill up your trolley and go to the checkout for a quote before you decide to buy?

geordie_joe

Enfieldian wrote: »

Don't be so ridiculous. This is a supermarket chain, not an auction house or a backstreet garage.

It doesn't matter, the law is the same.

Enfieldian wrote: »

The price is the price is the price. Forget this "offer to treat" bollox.

Unfortunately, it's not bollox. A supermarket can charge what they like for goods, just like any other retail outlet. You don't have to pay the price and they don't have to sell to you.

Enfieldian wrote: »

Would you be happy to fill up your trolley and go to the checkout for a quote before you decide to buy?

That is irrelevant, whether we would be happy or not does not affect the law.

chipbeck

I assumed this had always been the case. In the good old days when we used to look at the yellow sels for out of date and therefore refund and retain, many of the sels would indicate the store the item was previously priced at. If the price had been the same everywhere there would have been no reason to state this.

Hope that makes sense.

JenniO

Just to confirm: The lower prices were on the new look website not the older website.

The new website look has a big green banner along towards the top and it says: We've Refreshed Our Grocery Site and it also has some white lined notebook paper and a paperclip on the banner

Also on the right you can see your basket along with how many clubcard points you would be earning and potential savings from multi buys etc show up. On the old system this does not occur.

I am perplexed why my different emails bring out different website fronts for Tesco.

But as Storck so rightly says, on the day the shopping is made you will pay the in store price like everyone else. So don't know what to think now. What would Tesco say to it anyway except - oh yes, on our new look website we've even lowered our prices, aren't we great! :mad:

enigma368

I'm getting £1.12 for Tesco Easycook brown rice, on what I'm thinking is the old site going by the description of the new one.

I've never purchased anything in the groceries before.

geordie_joe

JenniO wrote: »

Just to confirm: The lower prices were on the new look website not the older website.

The new website look has a big green banner along towards the top and it says: We've Refreshed Our Grocery Site and it also has some white lined notebook paper and a paperclip on the banner

Thanks, I don't see that so I must still be on the old site.

JenniO wrote: »

I am perplexed why my different emails bring out different website fronts for Tesco.

Perhaps it's not just a new website front, maybe it's a completely new web site, even on a new server and they just haven't moved every body's account over to the new one yet.

They may have decided not to upgrade the old site, but create a copy of it and upgrade that, just to make sure the new changes work. Move a few accounts to the new site and see if it is working properly before moving everybody over.

It's pretty standard practice to run two site in parallel if you are making major changes that could make the entire site go belly up if you get something wrong.

dealchaser

I am a member of the tesco online community and this new website was trial late last year and they have recently told us that after taking all of our comments into account they are ready to roll the website out to everyone.

keith99_2

I am not expert on websites but how can it be that when you log into Tesco.com then go to groceries, someone can get a different website to me?
Also,how can the www be geographic?