Parcel never reached Bristol

edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales
8 replies 772 views
caroline78caroline78 Forumite
857 Posts

I'm hoping someone can help me.

I sold loads on ebay just before Christmas and posted on two separate occassions on the 17th and 18th December. One parcel had to go to Bristol and the buyer has just informed me that they haven't received it.

I can't find the receipts anywhere and therefore have no proof of postage to claim off Royal Mail.

Northern Ireland post wasn't really affected by the bad weather so I was wondering if anyone can tell me if Bristol had any severe weather which may hold up deliveries.

Thanks in advance for any help.


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