Paypal closed claim without review all evidence

edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales
11 replies 1.5K views
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  • For nearly a month Paypal have been denying they made the wrong decision etc it was only upon my insisting for the umpteenth time that they provide me in writing what evidence they used to base their decision on as well as what evidence the buyer used to verify his claim of SNAD that they suddenly refunded the full amount to my account. I must state they have given me no explaination for this. The item has been returned to me but I have not accepted it. Like I said previously I believe that by not investigating the matter fully and reviewing ALL the evidence offered puts Paypal at fault. I do not believe the buyer should loose out because Paypal did not do this and hope that if he has he pursues the matter with them. After all they failed him as well as me.
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