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Motorola Razr help needed please

RVK2
RVK2 Posts: 379 Forumite
Morning All

I wonder if there's anyone out there can help this technophobe :rotfl:

My sister has given me a Motorola Razr V3 to replace my old phone. I put in my Tesco Sim card and the screen says contact service provider and/or enter subsidy password. The phone has Vodaphone screensaver (?) on it so I think this might have been her last provider?

Can anyone tell me what to do to make it work with my sim card? In simple English please because I'm hopeless :o

Many thanks
RVK2

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    You will need to "unlock" the phone. Currently the phone is locked to the Vodafone network, so it will only work with Vodafone SIM cards.

    Normally the way is to contact Vodafone who will provide you with an unlock code, but it might be difficult as you are not the person who used the phone with them. But fear not! There are many places you can get the phone unlocked 'unofficially'. Try googling for "Razr v3 unlock" or similar.

    Or maybe some kind person here with more experience with this will help
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    Get your sister to ring Vodafone Customer Services. They'll be able to give her an unlock code. It will be free if she either had the phone on contract or on PAYG for more than 12 months.
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