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no reply from expirian credit check what next?

i have sent a template letter from this site to [FONT=&quot]Experian [/FONT] with a cheque for £2, requesting my credit report 4 weeks ago, i have had no reply, they have not cashed the check,.I have sent another letter 2 weeks ago asking for an update. i have had no reply. where do i go from here?

Comments

  • Have you phoned them to see if they have received your request?
    Aug GC £63.23/£200, Total Savings £0
  • Hermia
    Hermia Posts: 4,473 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I agree that you should phone them to check it arrived. I have been dealing with them a lot lately as I discovered that there a lot of errors in my credit report. I have found them to be reasonably quick to reply.
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    0844 481 8000
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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