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NTL called my bluff

Katykat
Katykat Posts: 1,743 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Sister rang me and told me sh'd taken Martins advice, called NTL again ( she's done it before) and told them she wasn't happy with the package and thought TalkTalk were offering more. She got upgraded to 2mb BB, & unlimited calls. I just phoned and obviously spoke to someone whose commision is facing being cut. I have 3for £30 plus sports channels & she told me I was getting a very good deal (it's still £52 though) Told her Sky had better choice, she said I could change my package to Family, but I hardly ever watch those channels, hubby only watches sports a couple of times a month, she advised dropping sports and just having basic. Whats the use of that, I might just as well have freeview. She wasn't budging, told me I had a discount last year when I rang & complained that new customers were getting 3 for £30, so I've used up all my discounts. Dont really want the hassle of changing BB providor after seeing the problems others have ( like waiting ages for connection) so think I'll lie low for a few days & ring back. Problem then is, from 8th they are CHARGING to contact them. Cheeky ****s. Have to look on SayNoTo0870. Incidentally, let things lapse a bit. Was using 1899 for landline to mobile calls @ 10p min.After using call checker, found Call Cheap was only 2p. THANKS MARTIN:money:
:smileyhea A SMILE COSTS ABSOLUTELY NOTHING
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