📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Citi Cards

Has anyone had any success in getting Citi Cards to reply or acknowladge any of their letters ? if so what address have you sent yours to.

They told CCCS back in July that they will not accept my DMP but I have continued to send it anyway, luckily they haven't added any interest onto my debt as yet, but on the statement I have received today next months estimated interest is £65.00 which is a lot more than my offer of payment.

I want to try another letter asking them to reconsider but it seems pointless when they don't reply.
DMP mutual support thread member:327

Comments

  • immoral_angeluk
    immoral_angeluk Posts: 24,506 Forumite
    10,000 Posts Combo Breaker
    Are you sending the letters recorded delivery so you have proof of posting? What address are you sending them to? You need to send them to something like the complaints department.
    Total 'Failed Business' Debt £29,043
    Que sera, sera. <3
  • Hi

    Yes I have sent them all via recorded delivery to the address given on my statements, Citi Cards, PO Box 49920, London SE5 7ZF
    DMP mutual support thread member:327
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.4K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.3K Spending & Discounts
  • 243.4K Work, Benefits & Business
  • 598K Mortgages, Homes & Bills
  • 176.6K Life & Family
  • 256.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.