Buying a bed online - risky business?

Firsttimebuyer_4

Hi,

We have found the bed we want by looking in a shop and testing them. But by searching online I found a website which sells the excact same bed £200 cheaper including delivery!

The site is https://www.bestpricebeds.co.uk

I did a search in https://www.companieshouse.gov.uk and they do exist (registered May 2005) but I'm still dubious about a company that I can't seem to find any info on. They are linked to from a number of sites as advertising but nothing negative has been written about them. Then again nothing positive either. As a matter of fact, i can't find anyhting about them other than adverts. I phoned them up and spoke to them so there's at least someone on the other line of the phone and also they have a "real" address in Norfolk somewhere.

If I buy this bed online with my credit card, what will happen if this site happens to be a fraud? Will I get my money back from the credit card company?

Should I buy this or go with the £200 more expensive shop option? I'm a bit worried about it. I don't mind buying CD's/books etc online. If i loose £20 it doesnt matter, but when i'm spending this amount of money i want to make sure i get what i order

Any advice would be greatly appreciated.

Many thanks

lolly5648

We bought our bed through citybeds.co.uk and they were excellent, took away our old bed etc. I was a bit worried too ordering online but as long as you are paying over £100 by credit card you are covered by the cc company.

lynzpower

I would say, if you are getting the frame alone you will be fine. Personally, I wanted to test my mattress. BUt i guess you oculd test it locally, then order online?

Cant see the problem myself x

Firsttimebuyer_4

I would say, if you are getting the frame alone you will be fine. Personally, I wanted to test my mattress. BUt i guess you oculd test it locally, then order online?

We have tested the mattress already and it is excactly the same mattress just £200 cheaper. I wouldn't dream of buying a mattress without testing it first.



We're buying the frame somewhere else

Thanks for your answers, i should be covered with my credit card so we will order it tonight.

MortgageMamma

I made the mistake of ordering a rather expensive bed online a couple of years ago. The mattress is like rock and I hate it, but we spent so much money on it I can't afford to replace it - my sofa is more comfy to sleep on!