We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
We're aware that dates on the Forum are not currently showing correctly. Please bear with us while we get this fixed, and see Site feedback for updates.
Anyone good at Maths?

soolin
Posts: 73,421 Ambassador


This is the explanation of how individual buyers leaving a single 1 or 2 * will affect sellers in future:
http://pages.ebay.ie/sell/sellerupdate/topratedseller-calculation.pdf
To check if you have any 1 or 2 * ratings do the following:
Go into my ebay > hover your mouse over the account tab at top > click on seller dashboard > scroll down page until you find Buyer satisfaction >click on See how eBay calculates your rating.and that shows if anyone has left a 1 or 2 * in last 30 days. It only updates every week or so though.
http://pages.ebay.ie/sell/sellerupdate/topratedseller-calculation.pdf
To check if you have any 1 or 2 * ratings do the following:
Go into my ebay > hover your mouse over the account tab at top > click on seller dashboard > scroll down page until you find Buyer satisfaction >click on See how eBay calculates your rating.and that shows if anyone has left a 1 or 2 * in last 30 days. It only updates every week or so though.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
0
Comments
-
I think they do this on purpose. Make it as complicated as possible so no one can understand it. I'm not sure they do themselves. Maybe I should phone them and ask them to explain it to me0
-
Cyberbob, you can tell I am getting obsessed with these blooming DSRs can't you!
What surprises me is that this is going to hit the current powersellers. At the moment even a neg doesn't hurt them much if their turn over of feedback is high enough, but now just a handful of people leaving anonymous 2 * for anything in any category could start to bring them down.
As a seller msyelf I will certainly think long and hard before I leave anything lower than a 3* for even the worst of sellers, but users who are just buyers will see that 3 * is the default neutral so if they have even a minor whinge may decide to go to a 2* and wreck a small seller overnight.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Cyberbob, you can tell I am getting obsessed with these blooming DSRs can't you!
What surprises me is that this is going to hit the current powersellers. At the moment even a neg doesn't hurt them much if their turn over of feedback is high enough, but now just a handful of people leaving anonymous 2 * for anything in any category could start to bring them down.
I havent decided if this is a good thing or not. From my point of view as a seller it could be a pain. As a buyer though one of the things that irks me sometimes is the poor service some PS's give. They know that the odd neg etc won't effect them so if you do have a complaint the customer service can be appalling. As a buyer I purposely avoid PS's because of this and some really appaling CS off some sellers
Speaking as a PS it will certainly keep me on my toes0 -
If you read the PS ebay boards they have gone nuclear about this.
One Gold PS I read, with 4.9 across the board misses out as does a Platinum with the same!
I'm Silver and I miss out as I have 3 1-2* in P&P out of 379 transactions between June '08 - July '09!
Which means my customer satisfaction rate is only 99.3% in that cat'!Terms & Conditions Apply0 -
That's what gets me about this, customer satisfaction rate of 99.3% yet not up to scratch according to ebay criteria. I think only Amazon would agree with that sort of figure, any other establishment would be congratulating such a seller.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
-
I got my first neg a few weeks ago and the same person left 1 star for each mark. This took my dsr from 5, 5, 5, 4.9 way down and shows 3 columns now in red
This was the buyer who threatened me with negative if I didn't give her £6 back and ebay customer service assured me the neg would be removed but later told me it was there to stay. :eek: Must admit my sales are so bad I feel I might retire and stick to selling books on Amazon.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 348.3K Banking & Borrowing
- 252.1K Reduce Debt & Boost Income
- 452.4K Spending & Discounts
- 240.9K Work, Benefits & Business
- 617.2K Mortgages, Homes & Bills
- 175.7K Life & Family
- 254.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards