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Paypal refund
peter_the_piper
Posts: 30,269 Forumite
First time I've had to do this, item ordered and paid for, 10 days later and not rec'd, difficult comms with seller, now not answering and closed account on Ebid. Put a chargeback on paypal and says waiting for seller input(or something like that) how long do you have to wait? Not expecting to win as they are likely to have cleared the account.but you've got to try. Not a large amount but its the principle.
I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
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If this is ebid then the full paypal protection does not apply and there would need to be funds in the paypal account for you to recover anything. Paypal will give the seller 10 days (sometimes this slips to a bit longer) and then if seller can't prove delivery they will close the dispute in your favour. Then if there are funds available you get them, if not they tell you that you'll get them if they can be recovered later.
If you backed the paypal payment via a credit card then you can apply to them if paypal fails you.
I would also make a complaint to the ebid administrators in case seller reopens their account later.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
If paypal fails you and you've still not got your money back or the item, claim here:
http://www.moneyclaim.gov.uk"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Thanks for the info, I don't think the C/C will go down to £15.00 and its not worth a moneyclaim I don't think. Will do the E-bid bit. I did think that paypal would not give as much cover as E-bay, I needed to know how long I should wait.I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.0
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peter_the_piper wrote: »Thanks for the info, I don't think the C/C will go down to £15.00 and its not worth a moneyclaim I don't think. Will do the E-bid bit. I did think that paypal would not give as much cover as E-bay, I needed to know how long I should wait.
Why don't you think a moneyclaim is worthwhile?
That is exactly what the small claims process was set up for - small claims such as this (after all other attempts have failed).
Yes it'll cost £25 to file (plus more if the the matter needs to progress to court), but that'll be added to the amount claimed."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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