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Most cost effective way of re-listing item when buyer won't pay?

JWF
Posts: 363 Forumite
Hi,
Last Sunday we sold a car on EBay for £360. It is a non-runner so requires either towing away or I offered delivery for an additional cost.
Immediately following the end of the auction we invoiced the buyer and asked him to confirm if he needed delivery or not. Around 24 hours later we received a reply saying he would collect in the next day or two. On Wednesday evening we sent him another (polite) message asking him to confirm when he would be collecting, as he hadn't been in touch. On Friday I sent him another message (again politely!!) reminding him that I could deliver it and quoting a price for that. We heard nothing so on Friday I rang him up using the number from the order details. He sounded quite surprised to be called and was a bit evasive when asked to confirm collection, saying that he did not have the money and the moment and would let us know a day or two before he collected it.
As a result of that phone call we sent a second chance offer to the second highest bidder, with a listing length of three days. We haven't had any response to that so far (it ends tomorrow) and so it looks like I need to re-list the car.
So, after that long winded bit of intro, my question is : What is the cheapest way to re-list the car? If I start a brand new listing then I will be charged the full listing fee. Am I able to re-list as if the item did not sell (ie. for free), even though we had a winning bidder? Would I need to raise a dispute in order to do this and if so would I be able to re-list immediately?
The 7 day period ends this evening so I would be able to raise a dispute any time after that.
Many thanks.
Jon
PS I did a search for "will not pay" before posting this Q but couldn't find a post that described the same situation
Last Sunday we sold a car on EBay for £360. It is a non-runner so requires either towing away or I offered delivery for an additional cost.
Immediately following the end of the auction we invoiced the buyer and asked him to confirm if he needed delivery or not. Around 24 hours later we received a reply saying he would collect in the next day or two. On Wednesday evening we sent him another (polite) message asking him to confirm when he would be collecting, as he hadn't been in touch. On Friday I sent him another message (again politely!!) reminding him that I could deliver it and quoting a price for that. We heard nothing so on Friday I rang him up using the number from the order details. He sounded quite surprised to be called and was a bit evasive when asked to confirm collection, saying that he did not have the money and the moment and would let us know a day or two before he collected it.
As a result of that phone call we sent a second chance offer to the second highest bidder, with a listing length of three days. We haven't had any response to that so far (it ends tomorrow) and so it looks like I need to re-list the car.
So, after that long winded bit of intro, my question is : What is the cheapest way to re-list the car? If I start a brand new listing then I will be charged the full listing fee. Am I able to re-list as if the item did not sell (ie. for free), even though we had a winning bidder? Would I need to raise a dispute in order to do this and if so would I be able to re-list immediately?
The 7 day period ends this evening so I would be able to raise a dispute any time after that.
Many thanks.
Jon
PS I did a search for "will not pay" before posting this Q but couldn't find a post that described the same situation

All I seem to hear is blah blah blah!
0
Comments
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You'll need to raise a dispute to get your FVF back - I think you won't be able to get the listing fees back but in a lot of cases ebay will refund/credit the fee for the relisting if the item sells the second time around. No idea if that is the case with cars though.0
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He bid on the car then didn't have the £360? welcome to the wonderful world of ebay car sales.
File an unpaid item dispue as soon as you can, 8 days i think, and then you will get a final value fee credit and if you relist and sell again you should get a listing credit also.
Some people ask for a non refundable pay pal deposit from the winning bidder at the end of the auction, i have never done this myself, there are obvious advantages but i feel that it may put some people off. I tend to ask that the high bidder makes contact withing 24 hours of the auction end, if you can speak to them directly on the phone you can get a good idea of whether they intend to complete or not and act accordingly.
Unfortunately it is a general rule of thumb that the cheaper the car is, the more likely it is to attract messers and difficult buyers.0 -
Hiya, thanks for your responses.
I have jsut raised an unpaid item dispute with the seller and if this is not resolved by them within 7 days the final selling fee will be credited to the EBay account, so no issues with losing out from that point of view.
Thanks for your help.All I seem to hear is blah blah blah!0
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