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Overpaid my CC! Getting back the credit

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A_Star
A_Star Posts: 354 Forumite
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I'm blaming baby brain but I paid my cc twice this month. It was a card we'd used to transfer a balance on to and was just about paid off. Paying twice has left us £100 in credit, trouble is we don't have the card so can't just spend the money.

Is there anyway for us to get this credit back from the cc company?

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  • LeeSouthEast
    LeeSouthEast Posts: 3,822 Forumite
    First Anniversary Combo Breaker Debt-free and Proud!
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    Phone them and ask for it back. They dislike it as much as you do.
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • ElkyElky
    ElkyElky Posts: 2,459 Forumite
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    Yeah, phone them and they should send you a cheque with the amount.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • A_Star
    A_Star Posts: 354 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
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    Fabulous, I didn't think it'd be that easy! Thanks.
  • oscar52
    oscar52 Posts: 2,272 Forumite
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    If you ask them (MBNA do this) they may send it straight to your bank account if you give them the details. Saves waiting for a cheque to arrive and then clear.
    No Longer works for MBNA as of August 2010 - redundancy money will be nice though.

    Proud to be a Friend of Niddy.
    no idea what my nerdnumber is - i am now officially nerd 229, no idea on my debt free date
  • melorablack
    melorablack Posts: 1,114 Forumite
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    I did this once but I just spent what I'd overpaid until it was back to £0
  • withnell
    withnell Posts: 1,629 Forumite
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    Phone them and ask for it back. They dislike it as much as you do.

    You'd think they'd prefer people who preloaded over people who spent and paid off in full each month - because they'd get the same transaction fees, without the financing costs!
  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
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    withnell wrote: »
    You'd think they'd prefer people who preloaded over people who spent and paid off in full each month, because they'd get the same transaction fees, without the financing costs!

    On the contrary, in some cases (eg. HBOS, HSBC), the Ts & Cs specifically prohibit payments/balance transfers that place the account in credit.

    Additionally, section 75 wouldn't apply if you spent from a positive balance, because technically it's not credit. Also, if your card were stolen, you wouldn't be covered for fraudulent transactions.
    People who don't know their rights, don't actually have those rights.
  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
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    A_Star wrote: »
    Is there anyway for us to get this credit back from the cc company?

    The outcome depends on the lender involved and that provider's interpretation of money laundering regulations. From feedback here, these issues are not resolved quickly, so it pays to take care when requesting balance transfers ;)

    May I ask which credit card is in credit?
    People who don't know their rights, don't actually have those rights.
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