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Redirect Loop,someone must know how to fix it!
Jake'sGran
Posts: 3,269 Forumite
in Techie Stuff
If I have a asked about this previously please accept apologies meanwhile I will describe the problem.
There is a site I liked to use. It is important to me as it has all my investments listed on it. If I do a search for it using Firefox or Internet Explorer I get the following :
Redirect Loop
The redirection limit for this URL is exceeded. Unable to load the requested page. This may be caused by Cookies that are blocked or could be a server configuration issue and not your computer.
I have even entered the problem in Firefox and it appears that many people have experienced it but so far no one has told me the answer. In my experience this is the best place to ask without getting lots of spam afterwards which is what would happen if I signed on to a Usenet group
There is a site I liked to use. It is important to me as it has all my investments listed on it. If I do a search for it using Firefox or Internet Explorer I get the following :
Redirect Loop
The redirection limit for this URL is exceeded. Unable to load the requested page. This may be caused by Cookies that are blocked or could be a server configuration issue and not your computer.
I have even entered the problem in Firefox and it appears that many people have experienced it but so far no one has told me the answer. In my experience this is the best place to ask without getting lots of spam afterwards which is what would happen if I signed on to a Usenet group
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Comments
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Jake'sGran wrote: »If I have a asked about this previously please accept apologies meanwhile I will describe the problem.
There is a site I liked to use. It is important to me as it has all my investments listed on it. If I do a search for it using Firefox or Internet Explorer I get the following :
Redirect Loop
The redirection limit for this URL is exceeded. Unable to load the requested page. This may be caused by Cookies that are blocked or could be a server configuration issue and not your computer.
I have even entered the problem in Firefox and it appears that many people have experienced it but so far no one has told me the answer. In my experience this is the best place to ask without getting lots of spam afterwards which is what would happen if I signed on to a Usenet group
Forgot to say that the technical people on the site have not come with an answer. They are very helpful considering I don't buy anything from them.0 -
Do you have cookies disabled in either or both browser? I've seen this error message before, because I have cookies disabled by default. In Firefox it's very easy to add an exception for the site you want to view, which should resolve it. It's also possible to do the same in IE.
If you have cookies enabled, it may be worth clearing them and trying again - though that will also delete any (possibly useful) cookies stored by other sites you visit.0 -
Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log):idea:0 -
Here is the log file as requested:
Hope you can help, Di
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:00:48, on 12/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Users\NEMESIA\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - !!201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: McAntiPhishingBHO - !!377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - !!7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - !!0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Ask Toolbar - !!3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\NEMESIA\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: sacore - !!5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Windows\RtkAudioService.exe
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHCImp.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDs.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 10017 bytes0 -
Download ccleaner http://www.ccleaner.com/ install it (during the installation make sure to deselect the yahoo toolbar) Once installed open it if its not already, close all browsers, then press run cleaner. See if you can get on it now. Could try opera as well http://www.opera.com/0
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thomas01155 wrote: »Download ccleaner http://www.ccleaner.com/ install it (during the installation make sure to deselect the yahoo toolbar) Once installed open it if its not already, close all browsers, then press run cleaner. See if you can get on it now. Could try opera as well http://www.opera.com/
I already have it and used it the other night. Therefore Yahoo is already on this computer. I need to see what AlienERIK comes up with but in the meantime
I think it will be ok to get rid of Yahoo - not sure though. I didn't download it, don't use it and don't like it either but it shows at the top of Firefox I think.0 -
Uninstall the ASK toolbar
Uninstall the YAHOO toolbar (For firefox, youll need to uninstall it from within firefox)
If removing them doesnt work id guess Mcafee is the problem:idea:0 -
it is nothing to do with malware spyware or viruses. Alienrik most of your posts are to post a hijack this log, it is not always malware etc
to the OP delete System.Web.Extensions.dll (ver: 1.0.61025.0) from the bin folder.whilst firefox is closed and reopen0 -
What sort of advice is that? None of the above you are suggesting would be the issue and are not harmful.Uninstall the ASK toolbar
Uninstall the YAHOO toolbar (For firefox, youll need to uninstall it from within firefox)
If removing them doesnt work id guess Mcafee is the problem
Why uninstall the Yahoo toolbar?
Why the ASK toolbar?
Main one why would Mcafee be the issue? explain?0 -
it is nothing to do with malware spyware or viruses. Alienrik most of your posts are to post a hijack this log, it is not always malware etc
to the OP delete System.Web.Extensions.dll (ver: 1.0.61025.0) from the bin folder.whilst firefox is closed and reopen
yes - but by posting HJT & MBAM logs you may find other nasties that may need removing
because its rubbish and misses many problems in my experience (just like norton)Main one why would Mcafee be the issue? explain?0
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