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pc wont boot up - possible virus

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  • nibs
    nibs Posts: 577 Forumite
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    aliEnRIK wrote: »
    crikey

    Can you run through what youve done at all so I have an idea?

    have no idea rik, was just running a hijack earlier then it stopped working and then everything went down. i then did a system restore and avg reappeared so i thought everything would work as before but no.

    have searched around lappy for any clues as im starting to feel a real pest on here :o but as im not too hot on these things ive run out of ideas.
  • nibs
    nibs Posts: 577 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    cant download anything as internet not working
  • nibs
    nibs Posts: 577 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    aliEnRIK wrote: »
    Did it die as soon as you fixed those odd 'bittorrent' files?

    Certainly worth trying toms idea whatever the reason


    yes thats what i was doing at the time it went down
  • thomas01155
    thomas01155 Posts: 2,382 Forumite
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    Download it on a memory stick or something like that.
  • nibs
    nibs Posts: 577 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Download it on a memory stick or something like that.

    Oh ok ( see i told you i was no good!)
  • nibs
    nibs Posts: 577 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    have just noticed that in control panel/network and internet/ network and sharing center it is having a problem connecting laptop to main pc to internet. it is saying :
    access : local only
    connection : unidentified network

    i think this is where the problem is, any ideas thanks
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Looks like those odd files were the cause of the problem from the start. As they embedded themselves into windows you now need to REPAIR it.

    Download toms file onto another computer and save to a USB stick or cd or whatever then run it on your computer
    :idea:
  • nibs
    nibs Posts: 577 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    just phoned the virgin/ntl helpline and after a few checks ive been told that its probably my wireless card in lappy thats the problem - is there any way i can check the settings for this?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    nibs ~
    No disrespect but virgin 'techies' tend to not have a clue what theyre on about.
    You need to repair windows ~ nothing else is going to fix this


    files were deleted and THATS when the main problem occured. So whatever they effected needs repairing
    :idea:
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    no I expect its the winsock thats corrupted ,download this on a USB stick or CD and run on the faulty Laptop

    http://www.cexx.org/lspfix.htm

    [FONT=Arial,Helvetica][SIZE=-1]LSP-Fix is a free Windows utility to repair a loss of Internet access associated with certain types of software. This type of software, known as a Layered Service Provider or LSP, typically handles low-level Internet-related tasks, and data is passed through a chain of these programs on its way to and from the Internet. However, due to bugs in the LSP software or deletion of the software, this chain can get broken, causing the Internet connection to become inaccessible.[/SIZE][/FONT]
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