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Market Research Calls TPS and alternative
alecpr
Posts: 109 Forumite
in Phones & TV
Hi,
Since I moved to my new house I've received an annoying number of Market Reseach calls. The last one was today from Kantar.... so I decided to do some research of my own:
The TPS does NOT cover Market Research calls so threatening this when they call tends to result in snorts of derision.
If you asked not to be contacted they are obligated to make sure that happens under MRS guidelines, the link for their info is here:
http://www.mrs.org.uk/standards/tps_research.htm
They have a complaints page where you can register complaints against companies in breach of their voluntary code of conduct.
Another interesting fact is that you have the right to pass feedback to the party who commisioned the market research, tell them the feedback you want to offer and they are obliged to pass it on... have fun.
Since I moved to my new house I've received an annoying number of Market Reseach calls. The last one was today from Kantar.... so I decided to do some research of my own:
The TPS does NOT cover Market Research calls so threatening this when they call tends to result in snorts of derision.
If you asked not to be contacted they are obligated to make sure that happens under MRS guidelines, the link for their info is here:
http://www.mrs.org.uk/standards/tps_research.htm
They have a complaints page where you can register complaints against companies in breach of their voluntary code of conduct.
Another interesting fact is that you have the right to pass feedback to the party who commisioned the market research, tell them the feedback you want to offer and they are obliged to pass it on... have fun.
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