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9months of evening slow speed and disconnects

Just found out that TAlktalk at my local exchange are planning to install extra capacity at the exchange but wont be doing so for another 9 months

that means for the past 2 months and the next 9 months after 5.30 each night i will have constant discconections and speeds so slow on browsing the internet a tortoise could run faster :mad: :mad: :mad: :mad:

Comments

  • Cant u cancell?
    Better to understand a little than to misunderstand a lot.
  • normanmark
    normanmark Posts: 4,156 Forumite
    Why don't you just raise a fault with them? Slow speed or unstable connection should get them to investigate with BT Openreach
  • I raised a fault with o2 with crappy speeds for 2 monthz they agreed to terminate with no fee, maybe worth speaking to them
    Better to understand a little than to misunderstand a lot.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Kill Bill,

    I'm not going to try and pretend I'm a broadband expert as I am far from it - but I know a couple of guys on my team that may be able to help out. I've sent you a PM with some details.

    Cheers
    EmmaL
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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