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A week and have heard nothing from buyer

I sold something last week and have heard nothing from thei '0' rated buyer. Have sent email on day, and a reminder since.

when do you start the NPB process? And is it easy? This is a first for me.

TIA mah

Comments

  • wullieb1
    wullieb1 Posts: 92 Forumite
    If it is over 7 days then stat the NPB process now.
  • larmy16
    larmy16 Posts: 4,324 Forumite
    1,000 Posts Combo Breaker
    Lack of communication has to be the worst thing! I had the opposite to you. Just before Christmas I bought something and the seller only took a cheque. I messaged as soon as I won the auction - nothing. Then I messaged when I was sending the cheque - nothing.

    After a couple of weeks I still heard nothing so wrote and asked had she received the cheque. Yes she said but was waiting for it to clear. A couple more weeks passed then she messaged sorry for delay, the item was on its way. When it turned up it had not even been cleaned. I was in such a quandry and angry over the non-communciation but just put received in the feedback box.

    Guess what she has still not left me any feedback. Very poor business sense!!!

    Good luck with your NPB.
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  • slowen
    slowen Posts: 2,795 Forumite
    1,000 Posts Combo Breaker
    As already said I would start the NPB process and hopefully the buyer will pull their finger out and pay you the money
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