House Insurance Claim....

edited 30 November -1 at 1:00AM in Insurance & Life Assurance
pauliepiepauliepie Forumite
150 Posts
edited 30 November -1 at 1:00AM in Insurance & Life Assurance
We recently lost our 5MP camera which we have made a claim (1st in 5 years)
The insurance company have offered a straight replacement.
I mentioned if we could receive a voucher to the replacement amount as we would like to pay extra and get a camcorder with a camera built in.
The insurance co won`t let us do this, we have to have the exact camera?
Is this something new or what.....
I even have to pay £50 excess...
thanks
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