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Ebay - Court Order To Remove Negative Feedback?

recently,i have had an item on ebay at a buy it now price and a buyer bought the item. before the buyer even paid for the item,they left a negative feedback and i did not ,to this day,know who it was!....
anyway , i contacted ebay about this as it was unfair feedback and the buyer didnt even pay for it and i wanted it removed.
guess what their reply was?...GO TO COURT AND GET A COURT ORDER TO GET IT REMOVED! sorry but what the hell is that all about? talk about big heads..what happened to the online car boot sale?

Comments

  • I think they are taking the pee, however eBay should remove the neg as it is not related to Seller Perfomance.
  • chja
    chja Posts: 913 Forumite
    Issue a non-payment strike. They will then remove it if you fill in the online removal request form.
  • pinkshoes
    pinkshoes Posts: 20,350 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ebay employ stupid people.

    Just calmly respond to the neg saying "buyer left neg X minutes after auction and before even paying! v bad ebayer"
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • soolin
    soolin Posts: 73,418 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Report buyer for malicious bidding and persevere and ebay may well remove the rating.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • yeslek
    yeslek Posts: 1,442 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    chja wrote: »
    Issue a non-payment strike. They will then remove it if you fill in the online removal request form.
    not if the user in question replies to the strike
    I'm still pestering ebay to remove a neg claiming an item was returned to me yet I had to open a non-payment so would hardly have shipped an unpaid item
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