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uk ebay phone number

hi guys

looks like jan is the months for negs for me

sold a pc on 13th dec after being seriously messed about i patiently waited and received payment on 7th jan

the next day they sent me a snotty message to ask where the pc was

i knew it was going to end up a item not a described claim or simillar
so sent a message to the buyer saying i would refund there money straight away

then i get this reply excuse the foulness

Dear ********,

!!!! you !!!!!!! dont you ever talk to me like that again and better than that you will recieve BAD feedback and !!!!ing return my money and shove that piece of !!!! up your !!!! !!!!!!


[FONT=arial, sans-serif]- cb51van[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]so i got onto ebay live support who told me to pass it on to ebay trust and saftey [/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]now that name is a joke in it self i did as advised and received a email back to say appropriate action had been taken but cb51van was still listing items so obveiously nothing has been done[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]then i refunded there money last nigh and thismorning as expected[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]iconNeg_16x16.gifTook the money used it on Holiday and then comes back hurls abuse needs helpBuyer: cb51van ( 95iconBlueStar_25x25.gif)
12-Jan-09 10:43
  • Reply by tondeur527 (12-Jan-09 12:22):

    won13dec finaly paid 7th jan then started to abuse me because not posted refunde
[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]i really wish i had been on holiday lol[/FONT]
[FONT=arial, sans-serif]now i have reported this but ebay say there is nothing that they can do ,[/FONT]
[FONT=arial, sans-serif]why do they not help sellers out i already advised them of the threat of feedback and i think that again the feedback system has been abused[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]i looked through there feedback and contacted another member that they left neg for saying that they had be threatened with a gun[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]and the seller replyed to me explaining what had happened basically the same as what has happened to me and that ebay would not do anything in there case either[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]they also gave me there email address[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]why is ebay letting people do this ??????????????????[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]dose anyone have a uk number to contact ebay please[/FONT]
[FONT=arial, sans-serif] [/FONT]
[FONT=arial, sans-serif]many thanks[/FONT]
[FONT=arial, sans-serif]me thinks its time to give up[/FONT]
«13

Comments

  • ITFCNUT
    ITFCNUT Posts: 275 Forumite
  • ITF!!!! wrote: »
    UK;OM;EDCO;1112460;1000_Phone_Support2;PHSU;Q218;122x22.gif

    many thanks it is really appreciated
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Sounds a right crazy azhole, i've added him to my blocked bidder list!

    Hope you're ok, that sounds scary! :grouphug:
    I Hate Jobsworths!!!
  • soolin
    soolin Posts: 73,409 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I really wouldn't have left a positive for him though. If he does report you, and he probably won't as after all a positive is a positive, you get the warning for breach of feedback rules. In fact I think you may well have weakened your position by breaching a rule that ebay take very seriously.

    Edit just to say that other sellers have done the same which shows it doesn;t work. All you probably saw when you checked his feedback was a page of positives.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 73,409 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Also, did you go through the full NPB on him and close it before he paid you?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Wasn't the OP selling broken prams a while back though ? No smoke without fire in my opinion
    Wins: pink kids laptop :(
  • Andy2342 wrote: »
    Wasn't the OP selling broken prams a while back though ? No smoke without fire in my opinion

    hi andy MSE S little ray of sunshine:D

    the pushchair you are refering to was broken in transit and the buyer never notified me of a problem not even one message just left a negative

    but hey not everyone follows ebay procedures and i am still working with them to resolve there problem dispite the negative
  • soolin wrote: »
    Also, did you go through the full NPB on him and close it before he paid you?

    hi there soolin

    no i did not go through the full NPB on him as i waited patiently for payment that i received on 7th jan

    should i have done a NPB then

    msny thanks for your help
  • soolin wrote: »
    I really wouldn't have left a positive for him though. If he does report you, and he probably won't as after all a positive is a positive, you get the warning for breach of feedback rules. In fact I think you may well have weakened your position by breaching a rule that ebay take very seriously.

    Edit just to say that other sellers have done the same which shows it doesn;t work. All you probably saw when you checked his feedback was a page of positives.


    true i did not know what else to do as ebay trust and saftey has already said that they have taken appropriate action agains them and that they would not reverse the negative and as i mentioned he seems to do something like this every now and then

    the thing that got me is he said he was sending a postal order i never received it, then i got an e-cheque and it bounced, then i contacted them to see if they still wanted the pc and they said they were sending a postal order, then i rceived payapl payment on 7th jan

    looking back through there feedback they still afforded to but and pay for a £600 van and £100 odd pound trampoline after buying my item on 13th dec but could not pay me till 7th jan
  • fuzzgun19 wrote: »
    Sounds a right crazy azhole, i've added him to my blocked bidder list!

    Hope you're ok, that sounds scary! :grouphug:


    yes im ok now thanks just a little frustrated ebay let this happen again and again
    i too think they are a little crazy after contacting someone else that they did the same too,

    thanks again
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