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The Nice People At Royal Mail

Before Xmas I sent a parcel SD in a RM SD poly envelope.

2 days later it arrived back with me as undeliverable as the complete SD address label had been removed so I of course, made a claim as I had to repost it.

On Friday I got a nice letter from RM saying sorry and enclosing a cheque. Only problem that no cheque was enclosed so I phone RM. The young lass apologised and said it would be on its way!

I sometimes despair of RM.
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Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you mean the paper slip you are meant to remove?
  • custardy wrote: »
    you mean the paper slip you are meant to remove?

    I had taken the top one off, as per normal. They whole of the remaining label was then removed after leaving my local post office.

    1st time in about 3000 transactions that it had happened.
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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    it wasnt 'removed'
    these things can happen with mass handling
    remember these are hand sorted not machine sorted and being SD items they are scanned along the journey increasing handleing
  • custardy wrote: »
    it wasnt 'removed'
    these things can happen with mass handling
    remember these are hand sorted not machine sorted and being SD items they are scanned along the journey increasing handleing

    Removed = No longer there.

    Therefore it was removed.

    By accident no doubt but removed it was.

    It's just a pity that my cheque was also "removed" before posting. :D
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  • mazza111
    mazza111 Posts: 6,327 Forumite
    or not put in in the first place, also by accident, i'm sure ...
    4 Stones and 0 pounds or 25.4kg lighter :j
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