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Problems with a power seller on Ebay, what can I do?

josie_ann57
Posts: 1,458 Forumite

Hi, am I allowed to ask if anyone has had problems with a particular ebayer? The seller is a Power seller with excellent feedback. I was sold an item that doesn't work but have had no response from my e mail enquiries. When I phoned the number that ebay sent me for the seller he denied he was the seller! I'm £58 out of pocket and with a son without a Christmas present. I will only name him if I am allowed to.
thank you
thank you
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Comments
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Name him, let's have a look at his feedback.
Is it possible you mis-dialled?0 -
its ok to name..we cant help find anything out if we dont know him/her..you are not slandering anyone as you are telling truth!TO FINISH LAST, FIRST YOU HAVE TO FINISH....0
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Start a paypal dispute - should get their attention.0
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Thank you for replys, I have asked Ebay but they say they don't get involved only supply telephone number. When I rang, I asked if that was Mr Saddiq and he said yes, then when I mentioned the broken item he said it wasn't him and someone else called Saddiq must be using his number! He sells under the name of mp4zzz. and his name is [FONT=arial,sans-serif][FONT=arial,sans-serif]Ayaz Saddiq[/FONT][/FONT]
thank you0 -
Worrying thing is he has no items for sale. Did you pay by paypal?
If so raise a dispute.0 -
josie_ann57 wrote: »Thank you for replys, I have asked Ebay but they say they don't get involved only supply telephone number. When I rang, I asked if that was Mr Saddiq and he said yes, then when I mentioned the broken item he said it wasn't him and someone else called Saddiq must be using his number! He sells under the name of mp4zzz. and his name is [FONT=arial,sans-serif][FONT=arial,sans-serif]Ayaz Saddiq[/FONT][/FONT]
thank you
Any chargeback needs to be raised via paypal (asusming that is how you paid) not via ebay so log safely into paypal and open an SNAD claim. I am assuming BTW that you are within the 45 day time limit for such a claim.
There doesn't appear to be anything obviously wrong with the seller, they have 3 neutrals only one of which makes any sense. If the seller had been a rogue I would have expected negatives.
Perosnally I would do as already suggested and just open a paypal chargeback.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Yes, I payed by Pay Pal and the address that he gives on Pay pal is: support@handy-ebooks.com which my son looked up and it said: Reported Attack Site! This web site at https://www.handy-ebooks.com has been reported as an attack site and has been blocked based on your security preferences. Attack sites try to install programs that steal private information, use your computer to attack others, or damage your system. Some attack sites intentionally distribute harmful software, but many are compromised without the knowledge or permission of their owners.
How do I raise a dispute please, never done this before, infact never had any problems buying things from Ebay.
thank you0 -
log into paypal and then into the tab that says resolution centre and follow the instructions from there.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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josie_ann57 wrote: »Yes, I payed by Pay Pal and the address that he gives on Pay pal is: support@handy-ebooks.com which my son looked up and it said: Reported Attack Site! This web site at https://www.handy-ebooks.com has been reported as an attack site and has been blocked based on your security preferences. Attack sites try to install programs that steal private information, use your computer to attack others, or damage your system. Some attack sites intentionally distribute harmful software, but many are compromised without the knowledge or permission of their owners.
How do I raise a dispute please, never done this before, infact never had any problems buying things from Ebay.
thank you
Domain name: handy-ebooks.com
Registrant Contact:
Asim nazir ()
Fax:
10 Fley Road
Manchester OTHER MN7 6TH
GB
Administrative Contact:
Asim nazir asim_nazir1@yahoo.com
07749139446
Fax: 07749139446
10 Fley Road
Manchester OTHER MN7 6TH
GB<--- Nothing to see here - move along --->0 -
I have raised a dispute with Pay Pal, thank you for instructions, Soolin. luckily I am within the 45 days cutoff. The information I have from Ebay about Mr saddiq is below which is completley different from his pay pal information.
User ID:[FONT=arial,sans-serif]mp4zzz[/FONT]
Name:[FONT=arial,sans-serif]ayaz saddiq[/FONT]
Company:[FONT=arial,sans-serif]Riftzzz[/FONT]
City:[FONT=arial,sans-serif]Leeds[/FONT]
County:[FONT=arial,sans-serif]West Yorkshire[/FONT]
Country:[FONT=arial,sans-serif]United Kingdom
[/FONT]0
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