Eon Energy Monitor - When will it come?

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superdon
superdon Posts: 317 Forumite
First Anniversary Combo Breaker
A few weeks back, we capped with Eon with the free energy monitor deal.

Any ideas when I can expect this to arrive? Have asked Eon and they dont seem to be able to give an answer!

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  • brysiewysie
    brysiewysie Posts: 464 Forumite
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    The terms state 28 days as you should be able to verify in your info sent to you? However since this was a capped product demand was huge so you can expect it may be slightly delayed.

    If it was you joining eon in that process you chose the energy saver product it's likley to be 28 days after the start of your contrcat (which is about 6 weeks after you contacted them)
  • superdon
    superdon Posts: 317 Forumite
    First Anniversary Combo Breaker
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    I got a letter confirmation of the change of tariff (was already with Eon) but it made no mention of the monitor at all. I know I have switched the correct capped deal however as it does state it online
  • Dannii_B
    Dannii_B Posts: 81 Forumite
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    E.On did have a massive demand for the energy saver v4, with the free energy saver monitor, so stocks of the monitor are low but customers will get their monitor, it just might be slightly delayed. You should get it within 6 weeks of the account going live.
    Dannii_B
    :hello:E.On UK Employee :hello:
    ARD SPECIALIST

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