Student Loans Company and my bank

Hi all,

I've lately been in a situation where the SLC have taken money out of my bank account when they weren't authorised to do so (my repayments are deferred as I'm on Income Support, and I have their letter confirming this). The money they took out my account has made me overdrawn, and now my bank (Clydesdale) are hitting me with charges because of it.

Now, I've called Clydesdale's call centre, and the lovely lady there made sure that the SLC are blocked from taking anymore money out. I can't call my nearest branch by phone anymore, so I'm trying to think how to compose a nice letter to them. And alongside that, a more terse letter to the SLC gits.

Anybody else had similar experience, or has advice? Apologies in advance if this is in the wrong section or anything, I'm a newb, go easy. :)
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 342.2K Banking & Borrowing
  • 249.8K Reduce Debt & Boost Income
  • 449.3K Spending & Discounts
  • 234.4K Work, Benefits & Business
  • 606.7K Mortgages, Homes & Bills
  • 172.7K Life & Family
  • 247.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards