Why must we enclose £10 with the bank cherges reclaim letter?
the_wilted_rose
Posts: 1 Newbie
Would anybody mind explaining why were paying them for the information?
Thank you in advance!
Thank you in advance!
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Comments
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Because providing that information isn't a no-cost exercise for the companies concerned.
The Data Protection Act, recognising this, set down a maximum limit on how much they can charge however, and this is £10.Conjugating the verb 'to be":
-o I am humble -o You are attention seeking -o She is Nadine Dorries0 -
HSBC didn't charge me the £10 when I asked for mine, this was about a year ago now though. They may have no changed their procedure. They returned the cheque to me.Fantastic Expectations Amazing Revelations0
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same with MINT...they returned my cheque
darren0 -
the_wilted_rose wrote: »Would anybody mind explaining why were paying them for the information?
If you don't have your old statements/charge information, this is a method of obtaining details of these charges without explicitly requesting duplicate statements (which typically are charged at several £ per page).
You are making a request under the Data Protection Act, asking for charge information held about you by the bank. The statutory required maximum fee for this is £10 as set out by the Information Commissioner.
Most banks choose just to send you a copy of your statements because it's easier for them to satisfy the DPA request this way. As you can also see from a couple of replies above, some banks also choose to waive the DPA fee as well.0 -
i never had to pay anything to hsbc for mine either.
i recently asked my mortgage lender to provide me with last 3 years mortgage statements and they charged me £20!sealed pot challenge member #9200 -
i never had to pay anything to hsbc for mine either.
i recently asked my mortgage lender to provide me with last 3 years mortgage statements and they charged me £20!
If you didn't couch your request in terms of the DPA, then they are quite allowed to do that.
If you went to your bank and simply asked for the last 6 years worth of statements, they could charge you £x per sheet/statement.
If you went to your bank and asked for all relevant account information they hold on you over the past 6 years under the DPA, then the most they can charge is £10 for the lot. And you'll probably just get statement copies.
It's how you ask, not what you're asking for that matters here.Conjugating the verb 'to be":
-o I am humble -o You are attention seeking -o She is Nadine Dorries0 -
You can also ask for it back when you are negotiating your refund.LegalBeagles0
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