Water bills

On 13 February 2013 I've received my metered statement March 12 - September 12, showing I'm in credit by £334.16 I pay their calculated amount each month via DD I called Southern Water today to be advised that the meter they installed in 2011 isn't working, so I'll be sending a pay on demand bill once an engineer attends…

Hello MSE :money: people, Just looking for some advice really on the back on receiving a rather large water bill. Me and my OH live in a small 2 bed new build property and have always ticked along nicely on a DD which ranged from £18-£22 for a water thats on a meter. In August we got a bill which I noticed we had gone from…

Hi, Anyone have the email address of the boss of united utilities that I can send a complaint to as I am getting nowhere with customer services about a broken sewer inspection cover. Thanks

Hi, Could somebody explain please what the water and wastewater usage rates and how they are caluculated - we don't have a meter. The water usage rate on my bill is 0.9 and wastewater usage rate- 1.6 We are 3 people in the 4 bedroom house and the annual bill is £993 for the water and wastewater Thanks

I've just had our annual 2013/14 water bill from Southern Water. We don't have a meter, and have lived in the same house for years. Last year I paid about £400. This year Southern Water are billing me for £500. That's a 25% increase!! This must surely be a mistake? Their website says unmetered bills are going up about 5%…

"Paying water bills on time could help you get a credit card or mortgage, as Yorkshire Water accounts will be tracked..." Read the full story: Water bills to be added to credit reports Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…

Hi, I was just wondering if somebody could help me , I've just had my water bill through for £425 - it's says on the bill it is estimated for the whole year. At the moment I am on a meter and do not owe any money to the water company. I am with United Utilities and believe this bill to be quite high as I live on my own and…

Hi everyone, I bought a new build under Hyde Housing's Shared Ownership in July 2007. It's a 1 bedroom flat and I own 50%. For the first year, my water bill was £20 per month. In years 2 & 3, it was £13 per month - good times. At the start of year 4, it hiked up to £44 per month and at the start of year 5 up even further…

i am thinking about having a water meter fitted and as there are only two of us in a three bedroom house I will certainly cut my bills by around £150. I have been looking at the price increases for 2013/2014 and see that Yorkshire Water is increasing bills for non-metered users by 3.5% and for metered users by 7.7%. Surely…

I recently learned about the benefit of having a water meter fitted in my home. I live alone in a one bedroom flat and would therefore benefit from having a water meter fitted. I felt it unjust that I had overpaid my past year's water bill by more than double, so I contacted the Consumer Council for water in Bristol for…

Hello Up until about 6 months ago I always paid my water bill by DD. Since I have paid monthly via phone on their automated system (i do have a good reason for doing this). My water in unmetered. Today I noticed that my bill (usually approx £30/month) when I dialled the usual automated service said I had £600 odd to pay,…

This night sound really stupid, but is it cheaper to have my boiler on constantly, or have it heat up (timed)? I've always thought that it would be more expensive to heat the entire boiler from cold, rather than just keep it ticking over throughout the day. Brief run down: I'm in a 20 year old house, one adult and at home…

"Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year..." Read the full story: Household water bills to rise 3.5% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Sorry about formatting but you can see it laid out better here http://www.ofwat.gov.uk/mediacentre/pressnotices2008/prs_pn0313bills Forecast average household bills for 2013/14 (including 3% inflation) a Note: some figures may not add up due to rounding Water & sewerage companiesAverage Water Bill 2013/14 £ Change from…

I am with South Staffs water and have recently received a letter from UKDN Waterflow drainage company demanding details of my insurance company to pay for repair to a drain two houses down the street. The letter says my property shares all or part of the drainage system that requires repair, and my details are needed in…

Thanks to my water company ! Advised that they would be doing work on my road and I would need to run my cold water mains tap for up to 30 mins after work completed. Escalated via email to CEO as we are on a water meter and hey presto, they have agreed to reduce my next bill. :j:beer:

Do you share a water supply? For instance, in a block of flats, which often get hot water from a single communal boiler. If so, your home almost certainly cannot be metered, and you may well be paying on the old "rateable value" system, which is often far more expensive than a metered supply would be. But there is a way…

Hi, On the 1st Dec 12 we missed a direct debit to anglian water, which had been running fine for about two years, we didn't realise until january that we had missed a payment. We received a bill dated the 20th Dec 12 from them for £528 after christmas, we then got a letter dated 8th Jan from them saying they are starting…

Hi all For the information of any interested fellow members I am currently attempting to reclaim surface water drainage charges paid to my water company (South West Water) since April 2001. I realise that many people have attempted to do the same, mostly unsuccessfully, and that there are many threads on this forum…

I moved in the property I live now 3 months ago. I have asked for a water meter from Thames Water almost 2 months now and had a contractor coming in and confirmed that a meter may be installed more than 1 month ago. The problem is that I am a single occupier and during this time I am paying way too much on water-actually…