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Thames Water bill problem
Hello everyone. I have a situation and I'm really confused what to do. Me and my bf live in a rented house. Twoo weeks ago someone rings the landline and asks for someone who we've never heard of. My bf answered the phone and said that this person doesn't live here. They ask for his name as a referer and he gave it to…
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Water meter shocker!!
Hi all, My first post on here, I am hoping you will be able to give me some advice.. I have a three bedroom house and live alone through the week then at weekends my OH and kids stay. A water meter was fitted at the start of this month so I received my new statement from United Utilities with this years estimated charges.…
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Advice needed - Southern Water bill
Hi there, new here so please bear with me. I hope someone can shed some light on this. Sorry if this post goes on a bit. Firstly, a little back story. My Sister and myself used to live with our Mother in a Housing Association house. My Mother was registered disabled for many years and sadly died just before Christmas, my…
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soakaways - lower sewerage claim
Yorkshire Water http://www.yorkshirewater.com/your-account/our-charges/surface-water-drainage-charges.aspx - claim form requires a plan to show how surface water is removed - in my case one soakaway on each corner of the house..... but Q5 asks who prepared the plan - registered architect....member of Chartered Institute of…
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Need major help!
Okay, i need someone who knows about drains and the laws of what you are and not responsible for to pay. There are 5 houses connected to the common supply pipe and the branch pipe that is under our extension has a leak. However, we are not getting supplied by the back instead we are getting supplied from the front from…
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High water bill
Hello This is my first post on this forum so please bear with me. I have just had a new water rates statement through and the total charge is £1157 for a year up to september 2013 which is £97 a month direct debit. My previous bills in the same property since 2007 have been around £30 per month for myself and my husband.…
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Leak on a communal Pipe
Right there is leak ok the communal pipe that runs under our kitchens (10 houses) the water is accumulating in my neighbours crawl space at present. A drainage bloke came out and said there is definatkly a leak , no poop sherlock . Anyway , 1 year ago we suffered a huge fire on the block which destrpyed 5 of the houses ,…
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Anglian Water Bathbouy offer
Saw this on Anglian Water's website, something to stick in your child's bath for them to play with and saves up to 30l of water per bath. http://www.awdirect-savewatersavemoney.co.uk/bathbuoy/ No use in a corner bath, though!
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Reading a water meter
I am investigating an abnormally high water usage by my very elderly single MIL, about 95 cu metres a year. I am carrying out leakage tests and with no water being used in the house the meter does not visibly advance whilst watching for about 5 minutes. On monday took a reading at 0915, took her shopping and then took…
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water company owes me money
My water company (Yorkshire water) owes me £600. In 2004 i was charged for a new water pipe but just the old Lead pipe was replaced. Me and my neighbor were both on a shared lead pipe and I was the first in line of the back to back houses. We both dug out to the edge of the house boundary and the water company connected me…
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Unidentified leak
Hi Just wondering if anyone has any suggestions on what I can do. I or one of my neighbours seem to have a leak. Water is rising from my bathroom floor and the carpets are now saturated.. I have turned off the internal stopcock but this does not seem to have altered the flow. There are external stopcocks for the flats but…
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Missing water meter
i dont know if this is in the right forum, but basically we moved in our property in december, it was a repossession and was in a right mess didnt even have running water which we had to fix as united utilities said it wasnt there problem, anyway told them id moved and thought they could transfer my account only a couple…
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Water bill discount for single occupant?
A friend was going to get a water meter fitted but for various reasons it was too complex. However they 'assessed' her usage and gave her a discount because she is a single person. She says £100 has been knocked off her annual bill! I'm wondering if this is because she wanted a water meter but it wasn't possible. I don't…
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Problem with United Utilities
I lived in a tiny studio for a period of 6 months. None of the tenants who had lived there previously had ever paid water rates before so I was the first to register with United Utilities (I know this because UU couldn't find the address when I called to register with them). Although I was hardly ever in the flat and…
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Super Mario (Power-Up)
Hi. Happy 'end of summer' . I'm looking for some help/advice from any plumbers (or those in the know) out there. Of which I'm sure there are many........ Okay, here's the situation, the water pressure in the house is appalling (especially for the shower) so firstly. Whose responsibility is this? Is it anything to do with…
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Water Supply Pipe
Hi, hope some one can give me some advice! I had the lead content in my water checked by my water company (Northumbrian Water) & the results were high so they have replaced the communication pipe & advised me to replace the supply pipe. When looking at the pipes in my house I think i only have one lead pipe (connecting…
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Yorkshire Water - FREE water saving devices - save up to £55 per year!
Today is officially, WATER SAVING DAY! For any residents in the Yorkshire area, who are customers of Yorkshire Water, you can claim a FREE water saving pack. Yes FREE, that's 100% gratis, with no obligation, pay nothing!!) via Yorkshire Waters website, by following the link below (...or Google - "yorkshire water water…
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Thames water
I would like to send an e mail to the chief executive of Thames Water Mr Martin Baggs but cant find his e mail address on the net or through google. Their customer services suggested that i deal with them which is a waste of time. Can anyone help with the e mail address please. I hope that this is the correct forum.
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Plumber's charges
I've just had a plumber complete a recommissioning job on my boiler and checking the plumbing in my new flat to make sure it is all working and safe. He has spent most of the day there (seven hours) and has had a colleague with him who is a gas engineer for the boiler. The work they have carried out has been very straight…
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Sorry if i sounds dumb but is this the norm with bills.
Weve been in the property 2 years and ive just paid the bills as i thought was the norm. We get bills from Severn trent for sewerage and water from anglian.Is this common practice?when we lived in North Yorkshire we paid Yorkshire water for both all in 1 bill and it was less than what we pay for just water here. Having…
