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Super Mario (Power-Up)
Hi. Happy 'end of summer' . I'm looking for some help/advice from any plumbers (or those in the know) out there. Of which I'm sure there are many........ Okay, here's the situation, the water pressure in the house is appalling (especially for the shower) so firstly. Whose responsibility is this? Is it anything to do with…
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Water Supply Pipe
Hi, hope some one can give me some advice! I had the lead content in my water checked by my water company (Northumbrian Water) & the results were high so they have replaced the communication pipe & advised me to replace the supply pipe. When looking at the pipes in my house I think i only have one lead pipe (connecting…
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Yorkshire Water - FREE water saving devices - save up to £55 per year!
Today is officially, WATER SAVING DAY! For any residents in the Yorkshire area, who are customers of Yorkshire Water, you can claim a FREE water saving pack. Yes FREE, that's 100% gratis, with no obligation, pay nothing!!) via Yorkshire Waters website, by following the link below (...or Google - "yorkshire water water…
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Thames water
I would like to send an e mail to the chief executive of Thames Water Mr Martin Baggs but cant find his e mail address on the net or through google. Their customer services suggested that i deal with them which is a waste of time. Can anyone help with the e mail address please. I hope that this is the correct forum.
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Plumber's charges
I've just had a plumber complete a recommissioning job on my boiler and checking the plumbing in my new flat to make sure it is all working and safe. He has spent most of the day there (seven hours) and has had a colleague with him who is a gas engineer for the boiler. The work they have carried out has been very straight…
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Sorry if i sounds dumb but is this the norm with bills.
Weve been in the property 2 years and ive just paid the bills as i thought was the norm. We get bills from Severn trent for sewerage and water from anglian.Is this common practice?when we lived in North Yorkshire we paid Yorkshire water for both all in 1 bill and it was less than what we pay for just water here. Having…
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Paying Neighbours Water Bill for nearly 12 yrs
Hello, I would really appreciate some help. My neighbour has just advised I am paying her water bill. We brought our house new, so the mistake must have been made by the developers/utility company. Where do I stand? Do I have to pay any shortfall? Am I liable for the whole 12 years if so? Is the developer responsible? Any…
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Credit rating and late payment of bills
Hello. Hope this hasn't been asked before: I am currently living with a student who can't afford to pay her bills on time. We had a water bill on 30 June 2012, and as of today (13 Sept 2012) she has yet to pay her share of the bill. Both my name and hers are on the bill, and according to ST Water, we are both jointly…
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Underpaying sewage.
Hello. Any advice on the below welcome. We moved into a property in July which had previously been classed as two rateable values for water/sewage as it used to be sub-divided. I contacted water (South East Water) and sewage (Southern Water) companies when we moved in. The water company told me we had to pay the two…
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Surface Water rebate with Thames Water - back claiming, is it possible?
By chance I was reading on this website that you can look to see whether enttiled to a surface water rebate with your local water supply. I've never come across this before so by chance I went onto the Thames Water site and looked on the site which had a surface water rebate application form. Filling in the details I sent…
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Changing Shared water supply
I was hoping someone in the know may be able help me. We are currently renovating a house and have discovered we share a mains water supply with nextdoor. This is having an effect on the water pressure (we've done a pressure test) and as we are replacing our boiler with a high pressure one we want to have sufficient high…
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Would I be better with a water meter?
At present we are paying around £40 per month for our water rates, there are 3 adults in the house so 3 showers per day plus the washing machine and dish washer, would we be better off with a water meter or leaving it as it is?
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water rates
Hello, I'm new to all this... I bought a property in April, but as it was a reposession, I'm having to refurbish it completely, and am yet to move in. I'm yet to let Thames Water know about the purchase, as been so busy, as I'm doing all this alone. Now I'm worried that when I do let them know they might try and back date…
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Ball !!!! maintenace
Task this weekend was to investigate the cause of the overflow pipe dripping from the loft cold water header tank. Removed top access panel. Saw the water level was indeed at the overflow mouth; now where is the ballcock and valve/pipework....ah, yes at the OTHER end of the tank.... Is that normal?! Why have the access…
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Really helpful Essex and Suffolk Water - not!
As things are getting tight, thought I would ring the water companies asking if I could pay in 12 mths rather than 10. Anglia water said yes, Essex and Suffolk no. So I asked what help they give people having difficulties. The answer ....... we cant do anything until you have defaulted a couple of times. I replied that was…
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Student House Question
Hey! My brother is a student and is moving into a student house in a few weeks. The house where he lives was open to be lived in from July 1st, so two of the 6 people moved in straight away. He has not moved in yet BUT the other two have still not set up any bills for electric and water. (No gas at the property as far as I…
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Thames Water overcharging. Refund/credit possible...?
Hi everyone, We are four people in a four bedroom flat, since November 2010. The flat was originally two flats, but has been renovated into one (ie. the wall knocked down in the middle). Our water bill is £65.87pcm. I thought this is an outrageously high amount. I've contacted Thames Water to install a water meter. The guy…
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water meter required 'by law'???
Hi I have a question to anybody with any advice for me, me and partner have just bought and moved in to first home, rang severn trent water to set up water, and was told we have to have a water meter fitted as it is 'the law now'....? This isnt a new build property, and I thought it was the homeowners choice to have it?…
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£453 charge for a leak I had no idea about
Hi, just wanted to check here before i accept the above charge on top of my already extortionate bill. I moved into my new house last july and was unaware there was a leak under my bath. My water company sent me a letter in January 2012 regarding excess water use, and so possible leak etc. We pulled the bath panel out and…
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Manhole waterboard rip off.
Hello all, we are trying to start building work on a very modest extension to our house.Plans have been passed,loan secured but now the Waterboard are insisting we have to pay them £2000 if our builder moves a manhole cover or £3200 for their contractors do the work.Surely this is not right.It is a huge sum of money for…
