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Water bills

For questions about water supply to your home.

Breakdown cover
Have been cold-called by Homefix 247 to take out cover for plumbing, electrics and boiler. Has anyone had dealings with them or any comments, please? Thank you.
Water Meter
Just took the plung and had a water meter installed as we pay £460 per year with Severn Trent. Bought bottled water from Tesco 17p this will be used for the kettle. Not flushing the toilet so often There is only two of us, mainly we will use showers instead of the bath and hopefully the washing machine will be used twice…
Post for work colleague, Severn Trent CCJ for previous property
Hi all, I am posting for a colleague at work, hope someone can help. He moved out of a housing association property approx 14 months ago and moved home to his parents to save money for a mortgage deposit, all utility bills settled and all providers notified etc. He has just last night received a phonecall from Severn Trent…
50% Increase on Bristol Water Bill (Metered)
I'm on a water meter and my bills have been holding steady around the £185 for 6-month period mark. However I've just had my bill for the period July 2012 to Jan 2013 and it's increased by nearly 52%!! Raising from £184 for the previous 6-month period to £381.63 for this 6 month period. Both bills are meter read and not…
Thames Water made an error - am I liable?
Hi MSE's. I am after a bit of advice. I pay by my waterbill via Direct Debit and last year paid £5.15 per month which is the amount that Thames Water setup. This was because the waterbill for the year came in the post and was £61.89. This is obviously very low - but I was unaware of that at the time as in the previous year…
Bill seems very high.
Hi, I was just wondering if somebody could help me , I've just had my water bill through for £425 - it's says on the bill it is estimated for the whole year. At the moment I am on a meter and do not owe any money to the water company. I am with United Utilities and believe this bill to be quite high as I live on my own and…
Water Bill too high.. but they won't listen
My mother has a water bill of £731 for the year, She is one of those very careful with water/electric etc.. She lives in a 3 bed house with her son, he is 17 and barely there. I have a 3 bed house and 5 of us living here, my bill is £46 a month... She has written to them telling them that it can't be right as its too high…
Water bill
next doors unmetered water bill ls lower then my unmetered water? why would it be and how would I get it changed.
advice wanted - plumbing fitted by previous owner
This is my first post so please excuse any mistakes. I'm looking for advice - my fiancee and I moved into our bought flat last September and all has been well up until last week when the shop below us knocked on our door to say that they were getting a leak that was coming from us. After investigating, we removed the bath…
18 Days Without Water
Hello My girlfriend and I just had a torrid time with a certain water company, leaving us without water for 18 days, yes that's not a typo, eighteen days. It started off with low water pressure after they did some works over the road, so we thought it would be back when finished then two days later the water had a really…
Water leak advice needed please!
Hi Can I ask a quick question from you knowledgeable folk on behalf of a elderly friend of mine. She believes she has a leak because the dial on her water meter is moving slowly. She has apparently got a neighbour to look at it for her and he says she definitately has a leak but only a slow one. He has suggested that she…
Severn Trent have quadrupled my DD
Hello MSE :money: people, Just looking for some advice really on the back on receiving a rather large water bill. Me and my OH live in a small 2 bed new build property and have always ticked along nicely on a DD which ranged from £18-£22 for a water thats on a meter. In August we got a bill which I noticed we had gone from…
£950 bill from Thames
I've mentioned on here before - I've been trying to get Thames Water to set up an account for me since I moved in October 2010. As far as they were concerned, the house didn't exist. It existed when somebody from them came out in early 2011, sprayed a big blue W on the cover of both mine and my neighbour's house, said I…
Severn Trent - cost per unit used (metered supply)
I've been searching int he Q&A section and all over their website for an hour now. All I want to know is what is the cost per unit of the water used? I need to know what I'm using in MONEY terms, not units. I've used 8348 units (cant see what the units are - liters or something?) so I want to work out the cost so far. I…
Reduced Water Rates with some bowel complaints?
I was told recently that it may be possible to get reduced water rates if you have a diagnosed bowel complaint, ie IBS - does anyone know if this is true and if so, how to go about it please? Thanks, PR75
Swimming Pool maintenance
Hey all! I had an inground swimming pool built by a St. Paul pool contractor a couple years ago and I'm wondering if there are any corners that can be cut (so to speak) with the maintenance expenses. I knew of all the expenses when I first had it installed but the prices have gone up, probably just because of the time of…
Any Advice on having to pay for a plumber for Water Company Issue
Hi, Not sure if this is the right place to post this. I would really appreciate if anyone can offer any advice. We've lived in our property for 2 years and it's only 10 years old. We had no issues until a few weeks ago. We've had problems with the shower only trickling and the washing machine not filling up properly. I…
Anyone undertstand this?
I believe I posted this in the wrong section a moment ago so I'm reposting here: Hi Guys and Gals, Just need some clarification on this as I seem to be getting no where with my water company. Moved into my property on 5th April 2012 and set up my water straight away. First payment left my bank on 24th April (paying…
Southern Water - Unmetered Bill Rises by 25%
I've just had our annual 2013/14 water bill from Southern Water. We don't have a meter, and have lived in the same house for years. Last year I paid about £400. This year Southern Water are billing me for £500. That's a 25% increase!! This must surely be a mistake? Their website says unmetered bills are going up about 5%…
United Utilities
Hi, Anyone have the email address of the boss of united utilities that I can send a complaint to as I am getting nowhere with customer services about a broken sewer inspection cover. Thanks

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Water bills

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