We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Water bills

For questions about water supply to your home.

Yorkshire bill doubled and more
Received letter today saying we're using too much water and our bill is going to more than doubled. Shocked and stunned I called them. They said it appears we've always used a lot based on meter readings and their monthly bill is based on average use of 2 adults doing a load of washing a day, 2 showers, gardening etc Told…
unexplainned rise in water usage - no leak help please
Hi My water usage has been between 50 -55 cubic meters per 6 months since I have lived at this address about 5 years my latest water bill shows 67 cubic meters. I have checked and have not got a leak (checked meter ). I had a shower put in at christmas and I thought this would reduce usage futher not increase it. We are…
Advice sought on Hot Water
Our 5 Bedroom house has 38Cdi Combi Boiler installed last year as per a CORGI installer advice.It has got 3 ensuite and a family bathroom.Since our parents moved in we find our water pressure is too low in showers(and sometimes trikling) when any two ensuite is used or a shower and tap elsewhere is in use. We would like to…
Can I install and water meter without permission from my landlord?
Hi, My Fiance and I are in a rented 3 bedroom (2 doubles, 1 single(box) room). Both of us work full time and feel we would be better off having a water meter installed. We currently pay £50 a month unmetered and my mother in a 4 storey 3 double bedroom house with 2 occupants only pays £26 a month on a water meter. Prior to…
REallt peeved with Watchdog's interview tieh the regulator
Why? Because it's getting like a non-stop record, the phrase "it's what the customer wants" I'm sorry but that is really lame. The customer demands buckets of cold water when they want it. Cold water that is safe to drink. That is it. The customer doesn't want state of the art computer systems, call centers, multi million…
water stop !!!!
Hi I have just had a new boiler fitted, the plumber found that my stock !!!! is on the pavement to the front of the property. It is a shared one, 3 houses, so when its turned off for any reason 2 other houses loose their water as well. He said that if I rung the water company, and explained, they reduce your water bills,…
A 'quick' water meter
Pardon my ignorance, but I would assume that if there is no running water inside a property or its garden that the water meter should NOT move? I think I have either an issue or perhaps, more likely, a leak, whereby with no running water whatsoever, my water meter moves its large dial (one ten-thousandth of a cubic meter…
Quick water meter question...
Hiya, Never had a water meter before and partner set it all up etc and put the reading in end of march. We've just updated the meter reading and it has moved less then 10 points in space of 3-4 weeks ish? Is this normal? Is it more feasiable that partner put the orignal numbers in wrong? and if so what would happen…
Account in credit - can I cancel direct debit
Ok, have had my water bill in and it's in credit for the first time! woo hoo! ...it used to be one of the favourite d/d to cancel when I use to be in debt and money was tight, the convo's back then of "oh I must have accidentally cancelled this direct debit..." can I re-set malarky must have been quite funny! :o Question…
Urgent Help Needed Pls
Hi I am posting on behalf of my boyfriend. He runs a small business Last year he got a water bill for £800, he paid it and told them to disconnect it as he doesnt need it in his shop. They didnt move forward with this and today he has received a bill for £1400, with a letter saying he must pay this then they will consider…
Big water problems! £1100 bill!
Hi there, Basically me and my housemates are in a tight spot! We're students, and we've lived in this house for 2 years - never receiving a water bill we assumed our landlord paid it (water included is very common for student accommodation) BUT today we've received a bill, for 2 years of water, equating to £1100! Firstly,…
Boyfriend didn't sign up for water, am I liable?
I'm looking for some advice on a subject that's really driving me round the bend at the moment! Basically, I moved in with my boyfriend 2 years ago, he cleared it with the landlord and they didn't put my name on the tenancy to save hassle. All the utilities etc are in my boyfriend's name, and I pay him my share towards…
Surprised by water bill i never signed up for
I recently received a letter from a credit company telling me that i owe Thames Water a huge amount of money (more than a year's bill of £711.25). I've called to confirm and was told that the account was put under my name by somebody i don't know who (i'm guessing it was my ex-landlord though). Is that even possible? Can…
Cut Water Bills in Half
I was paying £26 per month to Anglian Water. I was given a tip, which I followed, and now my water rates are £8.00 per month. So what was the tip? Buy a large water butt and connect all the guttering round your house together and lead it to one down pipe which goes into the water butt. When it rains, all the water landing…
Help...................paying too much but cant prove it!
For 18 months now I have been asking my Severn Trent my local water supplier to sort out my bills. In 2010 my daughter and grandson who had been living with me for 10 years moved out, also a leak I had for months I had fixed. My bill was the same as when the family lived with me and I had the bill. I queried this and have…
Quick check that could save hundreds of ££££'s per year
My neighbour asked me to replace a tap washer, we turned off the main stopcock in the house and checked the meter, it was still turning, they had a leak between the meter and the stopcock, bills of £190 per quarter now reduced to £22 ! To test: Gently close off your stopcock and then check the meter, if it is still turning…
Surface Water Drainage charge backdate - South West Water capitulates
Further to my earlier thread - Surface water drainage refund claim dated 29/01/13 – I am pleased to report that after repeated denials and, faced with the prospect of arguing the case in court, South West Water have agreed my claim as per this extract from their latest email: “Based upon the evidence that you have now…
Washing machine causing high water bills
Any opinions would be greatly appreciated! Me and my husband live in a 3 bedroom house and both work full time with no children. Our water bills combined per month are £85 per month!!! I have just had an engineer round to look at our washing machine which has been playing up and the pressure switch is faulty (apparently a…
Water Usage
Hi I was wondering if you can tell me what your average water usage is as I feel our bill is way too high and wanted to verify this. We moved house a year ago and have a water meter. To be fair I hadn't really thought much about it before as we've never been on a meter before but just got our latest water bill through and…
How can I find out the RV for my property?
I have recently just purchased my property using the Council Right to Buy scheme so all my water rates used to be included in my rent, therefore I've never received a bill or even have any idea as to how much water rates are for my property. Essex & Suffolk Water website states that they will send me a bill once they have…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Water bills

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Water bills

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free