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Water usage too high?
Hi guys, I moved last year and ever since out water bills soared. We (family of 3) used to pay about £60-80 in water charges every 6 months. That has doubled on the new property, giving a figure of about 350 liters a day on average. I spend half of my time away, my partner normally takes showers at work, so that leaves our…
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Are United Utilities (North West) the most expensive
Hi All, I feel United Utilities in the North West, the most expensive ware company in Uk. It is a pity we can not pick our water and waste provider, as we can with our energy. JC
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Leaving house unoccupied do you have to pay bills if not using ?
Me and my boyfriend are looking into going travelling for 5-6 months in a couple of years time. We currently have a mortgage on a house and pay the normal water, gas and electric, council tax etc. If we were to leave the house completely unoccupied therefore not using water gas and electricity, could we make arrangements…
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Final British Gas bill - closing read issue (Gas)
Hi folks, I wonder if you can help me. I recently left British Gas (April) and chased my final bill which I received yesterday. On checking my usage the closing meter read was shown on the bill as 915 M3 however the actual which I submitted to my new supplier was 871 M3. On querying my new supplier they sent the following…
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Anglian Water Services
I queried with Anglian Water recently why had I been credit checked every month when there was no debt. Apparently every customer is checked every month. " We share data with Experian and Call Credit although we have only recently started reporting to Call Credit each month since April this year. Call Credit use a search…
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Thames Water Opened an Account in my name without my consent ... Can they do this?
I've just discovered from a letter from Thames Water sent to an old address (I still have an active redirection on my post) I moved out of in August 2014 (water balance paid and account closed) that they are threatening CCJ if i don't pay an outstanding bill... Following a call with them I find out that they opened the…
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On a Water Meter? How Much Do You Pay?
Are you on a water meter? How much do you pay? And how many people are in that property? I realise it depends completely on person to person but just being nosey.
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Southern water huge 60% price hike
I have just received my latest water bill from Southern Water for the coming 12 months supply and fell off my chair reading of the 60% price hike they are introducing ! I live in a small 2 bed cottage and previously had a water bill for £248 which has been going up steadily but within acceptable limits throughout my…
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Surface water
Hi All, Newbie here. I have a question about surface water charges. I've noticed that included in the fixed charge is a charge for surface water, in my case £12.51. I live in a house that is split into two flats. One ground floor, one first floor. Should the surface water charge not be devided equally between the two…
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Water bill impacting credit file
Can anyone help, advise, I am at my wits end!! Desperatly in need of advice and to find out if this is a known issue. Basically DWR Y Welsh Water started recording on my credit file from Sept / Oct 2015, as of May 2016 they have updated the annual amount due on my credit file which is the total amount due for the year.…
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Thames water slowing water pressure
Each year Thames water slow my water pressure in the summer- usually to such extent that my washing machine won't work. Problem when I am a front line NHS worker whose hospital does not launder our uniform for us. Previous years when I have complained Thames water may if I'm lucky take £20 off annual bill but this does not…
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can't get a water connection
Apologies if this is in the wrong forum.., I'd much appreciate it if anyone can offer any advice. We have just self-built a new property and are very keen to move in, not least to save ourselves paying a double whammy of rent plus mortgage for any longer than absolutely necessary. We paid Severn Trent to connect us to…
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Waterbill problem
Hi I wonder if you can advise me on the following situation I have purchased a leasehold terraced bungalow on a housing association site for the over 60s, for which I pay a service charge based on a twentieth share of the costs there being 20 bungalows on the site I also pay the housing association for my water again based…
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New lawn? Tip.
If you're having a new lawn laid which requires watering until established, it's worth enquiring from whoever deals with your surface water drainage bill whether you can get a refund. A few years ago we did just that with Anglian Water, and got a healthy refund, due to the fact the water you put on the lawn isn't going…
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Water company isn't aware of property I rent
I've just moved into a converted property which the local water company isn't aware even exists. The landlord said that in the 10 years her mother was living in it before she died, she didn't have a single water bill. I personally found this wrong and when I insisted that I wanted to pay the bill during my tenancy, she…
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The Great Push Button Toilet Scandle
A few years ago I read an article about water saving in toilets. I was reminded of it today and decided to make a post as it may help people save water (and money if on a meter). Many of us are familiar with modern toilets with the duel flush button. They only become popular in the last 15 years or so and are the mainstay…
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I need a replacement water meter
Several (my guess is around 8) years ago I had a water meter installed and everything has been great. My bills were around £140-£150 per year. It has since been announced that every local household is compelled to have a meter fitted and the work has been going on in recent months to fit them. My last 6 monthly bill was…
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Cant read meter due to a EverBlu Cyble on it can I remove it?
Hello I was wondering if anyone knew If I am allowed to remove a EverBlu Cyble Enhanced device that transmits meter readings to yorkshire water from a meter? Reason I am asking is because I can not see the actual meter reading as this device sits on top it and i would like to check the meter myself. I have paid over £2k in…
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Delay in fitting water meter..What Can I do?
I moved house mid March and the house has no water meter. the bill is horrific at £1300 per year (My old house had a meter and we pay around £400/year). I contacted the water company before the move asking for a water meter to be fitted in the new house and they arranged for their engineer to attend on the first working…
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Student Tenant never received/paid water bill HELP
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