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TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

Cancelling the TV Licence Online??
I havent watched any TV for the last 6 months, but have still been paying my TV Licence when I clearly didnt need to. I tried to cancel this online but it just says that I have to phone them to do it, even though I paid via Direct Debit?? To continue with your cancellation, please call a member of our team on 0300 790…
Disney+ to hike prices by up to £24 a year on its ad-free plans – here's what's happening
Disney+ is raising the prices on its ad-free 'Standard' and 'Premium' plans by up to £24 a year. The increases will take effect from Thursday 17 October for newbies and Thursday 21 November for existing subscribers – but we've a trick to help you beat the hikes. Read the full story: Disney+ to hike prices by up to £24 a…
Sky to Virgin Media
Hi, please has anyone moved from Sky to Virgin recently. I have been with Sky for about 8 years now and had the ``As a thank you for being with us, we’ve added new offers to minimise any increase to your account`` there is no new contract. My price is going up to £79.50 for Signature, HD, BB and unlimited calls. I am…
TV licence issue
I live in a home that is not covered by a TV licence because I don't watch any live TV or BBC programs. Recently, I have been staying with a family member who is in the middle of moving and is without a TV, so I let them watch the TV on my laptop (for just a couple of days). At the end of the 2 days, I received a very…
Sky retention offers are rubbish!
Been paying £135 for some time for TV (everything except kids, TNT Sports) and broadband. Contracts up in 2 weeks time. 1st call - your price goes up to £165 after contract expiry, I can give you £5 off. NO thanks 2nd call - your price goes up to £165 after contract expiry, I can give you £35 off. No thanks Just gave…
Am I really going to sack Sky this time
17 years with VIP but not really sure what benefits VIP gives me. My hubby wants sports, I want netflix. That's it. Not bothered about Showcase Atlantic tbh. I would miss my Q box for EPG and recording but I have a recording box that I rarely use in bedroom. So currently hard chat from cancellation team got sky to £55 for…
Disney+ to charge up to £60 a year more if you share your account – here’s what you need to know
If you share your Disney+ account with friends or family who don't live with you, you'll now need to pay up to £4.99 a month extra to do so, as the streaming service has clamped down on password sharing. Read the full story: Disney+ to charge up to £60 a year more if you share your account – here’s what you need to know If…
How soon after leaving Sky do you qualify as a new customer?
I currently have Sky Q and have been out of contract since the end of April. I quickly moved away from Sky for Broadband but stuck with the TV as I really like the interface and everything being in one place. I have just been advised my subscription is increasing so I will be paying £36.50 for signature + £8 for Netflix +…
Where do I find Sky News on Now TV?
Where do I find Sky News on Now TV? Hi. I watch Sky News on Freeview most of the time. I also have a subscription with Now TV Sky. Opened Now TV the other day and on my home page was a link to Sky News in HD. After all these years and he never occurred to me to what's sky news on Now TV and get it in HD. But now I cannot…
TV license (Telling us you don't need a TV license form_
I haven't got a tv license as on demand content from Neflix and sometimes Amazon Prime and also some youtube content,we don't use BBC i player or ever watch any live content. I have had a new declaration e mail today from the Tv license people and one of the questions it asks is Do you or does anyone in your household ever…
Is BBC iplayer tracking my location in UK legally and asking to pay tv licensing?
Hi everyone, I'm in a bit of a pickle. I live in Devon, UK and I've already declared that I don't need a TV license online after lots of letters sent to me, asking to check my room. However, I recently got an email from TV Licensing saying they found me using Iplayer and are now demanding payment. I admit after declare, I…
Thinking about Skystream
Thinking about Skystream 1/ I'm assuming there's no recorder to skip ads and everything is just streamed with ads 2/ Can you search all sources at same time. Sky, Netflix, BBC, ITVX, CH5, CH4, DISNEY, PRIME Oh yeah 3/ Any UHD content
Chromecast Iplayer issue (2024) TV license
Hi, In short, I have a Chromecast, plugged in - I don't watch iPlayer/ cancelled tv licence 2023. The ariel doesn't work good, so we don't watch terrestrial/freeview. While away, my kid nephews watched BBC inadvertently via the inbuilt iplayer app on chromecast (can't seem to remove it) and I received an email today from…
Joining Sky TV
Does anyone know of any good deals for Sky Q right now? I’m just needing Sky Q ideally with the entertainment pack plus Netflix and possibly an extra box. I don’t want Sky Stream. I noticed that TopCashback and Quidco only offer cashback if you go for Sky Q Lite with broadband but I don’t want broadband I just need the TV.…
Scrapping Virgin recorder for a freeview/freesat recorder?
Hi, Wonder if I could have some thoughts/experiences on switching to using a box recorder for something like freeview/freesat? I'm finding it a bit confusing... (We've been with Virgin for many years and fed-up with price rises. Having reduced our package down to the minimum services, we can't reduce any more and are…
New TV Told Not To Turn It Off Overnight
I bought a new TV from Richer Sounds, they sent a man to set it up for me. Now I always unplug my TV at night, but he said do not turn off and unplug, leave it on stand by. Oh, it is a Samsung, if that helps. So should I just continue to unplug it at night or do as he advised?Out of force of habit, I unplug at night…
TV License Refund for dead person
I'm getting nowhere fast with the Indian call centre "customer services" for tv licensing. Dad died in March. Mum moved into a care home. I contacted TV licensing about cancelling the license and they seemed unable to understand my request as the house at that point was not being sold - it was just empty whilst we sorted…
Sky+HD > SkyQ and Sky Go
Hi, my HD box has finally given up the ghost and I need to move to Sky Q. One issue I have is that with my old box I had a AV Sender using the scart of the old box to send a signal upstairs. from what I understand Sky Q doesn't do this - but you can get a Sky Mini Box for £50 and then £15 a month for the privilege. I have…
TV Licence
Why is it, if your second home is a static caravan, mobile home or 'moveable' chalet, your tv licence is covered by your main home licence (as long as no one else is using the tv at that property), but for a non moveable chalet, you need a separate licence. I have several pensioner friends who have a second holiday home on…
Freeview reception problems
Hoping someone might be able to help. My parents have a freeview tv and freeview recorder and they have suddenly lost some channels. Mainly UHF frequency 25, which includes 5USA and Legend. Chatted with Freeview and they said it could be to do with work being carried out on the Crystal Palace transmitter, but I live about…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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