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TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

Freeview channels missing on some devices
I'm in the process of giving up on Virgin Media, I have just taken out a Three 5G home broadband contract which so far is working fine. My issue is with replacing the Virgin TV channels with Freeview. I have 2 TVs and an inherited Humax Freeview DVR. TV1 (Panasonic TX32CS510B) upstairs has been using Freeview from new and…
How to connect Toshiba SD2010KB to a Sky remote?
Hi all, I've lost my DVD remote and trying to connect it to a SKY remote or even the remote to my hisense 40A4BGTUK remote. Very frustrating that I can't fast forward or go back. Must be someway of doing it without having to send off for a new remote. Would appreciate any help thanks
Freesat from Sky BBC HD
Probably around 15 years ago we got Freest from Sky. With the BBC changes we now need to upgrade as box doesn't do HD but Sky don't recognise our account and won't link our viewing card to a sky+ box which we bought on eBay. What (if any) are our options for continuing to get free to view channels with no aerial. We have…
Leaving Virgin Media - any tips
My contract with Virgin Media is up early November. I've been with them for 20 years+, but have been meaning to move away for a while. Fed up with appalling customer service and with kids gone we don't need the tv channels over and above what we could get with Freeview etc. Anyhow, what I am wondering is if anyone has any…
Switching away from Sky
I'm not sure if this is the correct forum for this, so apologies if it isn't.Our Sky contract is up at the end of October and they've quoted £102. We have:Ultrafast BroadbandTalk PAYGSky SignatureUltimate TV add onSky HDUtra HDMultiscreen (we have 2 Sky Q miniboxes) I'm thinking long and hard about this and have looked at…
TV for university
Hi, I'm buying my niece a tv for her university room. I'm unsure if this will connect to WiFi or will I need a portable aerial. If I need an aerial are these any good these days? I seem to remember years ago they weren't. I'd appreciate any advice, thanks
Cancel Sky and partner becomes a new customer.
Sky have sent my partner a renewal notice, with 1 month to go, with a 40% increase from £45/mth to £63.50. She is a VIP customer with 12 years loylaty. The VIP "service/benefits" really offers nothing to us. A new customer will get a similar package (Sky essentials rather than Signature) for £33/mth for 18 months.We spent…
MPLC License for B&B/self catering?
Do I need an MPLC licence for a B&B with a self catering attached? There are TVs in the rooms but we’re not showing anything to the public as such - not like a sports bar or similar. Any guidance? (We’re based in Scotland in case it’s relevant)
Free license for the aged?
So I was going to give up the TV. I rarely watch it and have been working my way through iplayer old progs and nearly finished. But it suddenly dawned on me that I'm old and in one year and a month (TV licensewise) I don't have to pay for my license. So it's due 30th September, birthday first week November.Will I have to…
Freesat
We are cancelling Sky Q. Does anyone have Freesat with a Sky dish? Is it easy to set up? I understand we have to have a 4K Freesat box to work with our Sky Q satellite dish
Sky price increase letter avoiding giving me the actual new price
Today I received a letter from Sky regarding "another 12 months of savings." In the letter, they provide a breakdown of my annual savings and show how much I'm saving on each part of my package both monthly and annually. However, the letter doesn't actually mention the new price. It sort of suggests that nothing has…
Cancelled Sky - Any 12 month contract deals?
Put in my cancellation for Sky TV today. Broadband will follow soon when I sign up to a new provider. Going to go to Freesat/Now TV which will all work out at about half the cost of what sky offers and with no contract. What they offered me today as I was leaving wasn't low enough either. There is a chance that we might be…
Can I cancel sky and then take out a new contract under another name?
Hi all! My mum is a loyal sky customer whom is now out of contract and pays £34.00 a month for sky entertainment only. She also has an old HD box which is starting to go faulty. She also pays for fibre broadband to another company until next April (another £20.00) Does anyone have experience of whether you can cancel sky…
Haggle with Virgin or Switch to Sky?
Hi, Currently paying 78.05 with virigin for M125 Fibre Broadband, Virgin TV 360, TV Essentials, Phone Line Rental and Weekend chatter. Can upgrade to the same package for 70.00 but can add M250 broadband for an extra 5.00. What do you think I can haggle this down/up to or should I just switch to Sky? They are offering: 9…
Wrong local news on BT tv
How do you get your tv to show ITV Meridian news from Southampton and not from Maidstone please? (We watch tv using a BT package with a Youview box and can watch BBC local news fine). We go into settings and change the region from ‘South East’ to ‘South’ then turn the box off and unplug it and wait and plug it back in and…
Sky Stream + Superfast broadband offer
Choosing the offer of £36 a month on the MSE website takes you to a page on the Sky website where it also states '... Superfast free for your first 9 months'. I wonder if that means that the price will rise after 9 months?
SKY Q options
Hi So Ive been with sky some 6 years, the past year on sky essentials the 5 quid a month package, this month its due to go up to 15 a month for the same essentials package, basically im just paying for being able to record as no extra channels compared to freeview and a much more userfriendly interface. I had a look at…
Sky Q need some advice
We have long resisted Sky Q and still have happily used HD+ and old HD box hence multi room. Just had email re new contract and wonderful savings, which actully are £5 month more. But basically 18mth ago was told it limited us with savings having old equpment and old HD had no discounts savings. I am somewhat confused by a…
Sky Existing customer asked to pay £26 more than new customers for a poorer package
My sky subscription is due for renewal in September . They have quoted me a £20 a month increase. I have Sky Broadband, SKY TV , Netflix and landline phone call anytime included package. New customers can get same speed broadband, Sky TV , Netflix and Sky cinema for £55 a month. I am a VIP customer so much for loyalty. If…
Haggling with Sky regarding tv/broadband contract
Renewed my Sky tv/broadband contract just the other day. After ringing customer services and getting no joy, I was put through to (I’m guessing) customer retention’s. Sky had put my bill up to £140 starting in September, previously it was £103. The person I spoke to was extremely helpful and got my bill down to £96 which…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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