-
Easyjet cancellation
Easyjet cancelled our return flight but not our outgoing flight . As always Easyjet makes life difficult , we applied for the refund on the understanding that as both flights were made on the same booking that Easyjet were obliged to refund the whole booking money , can someone confirm I am correct in our understanding as…
-
School refusing to cancel Kenya expedition
My daughter is meant to be taking part in a 4 week expedition to Kenya, flying out on July 24th. Even with the current situation the school are refusing the offer of cancellation and are telling the company they are "continuing as planned" despite the fact that none of the students have had any meaningful chance of…
-
Want refund from Ryanair for cancelled flight but bank account already closed
I am asking this question on behalf of a friend who does not have a full command of English. It is difficult to contact Ryanair at the moment, so I thought I would ask here first so as to be more prepared for a conversation with them. A flight was booked with Ryanair and paid for with a bank card. Some time later Ryanair…
-
Loveholidays Airfare Refund - Policy Change
We have been waiting patiently for airline refunds from Loveholidays as the original information on their FAQ suggested they would chase up refunds from airlines unless you were due to fly with a specific list of carriers (easyJet, Ryanair, Aerlingus, etc.). They have now expanded this list without notifying any of their…
-
Dance School has moved Trip due to Coronavirus
Hi Everyone, Our daughters and my husband and I was due to go on a trip to Disney and the Dance school has changed the date to next year due to the trip not going ahead due to Paris going into lockdown this year. They have changed it to a date that we cant do next year as we have a prior engagement over the weekend they…
-
MSC Cruises
We were due to go on an MSC cruise on 2nd July but this was cancelled in May and we accepted a refund for the cruise from the travel agents Hayes Travel but we are still awaiting a refund. According to Hayes Travel today 24th September MSC are still to process June & July refunds and we will still have to then wait 120…
-
P and O saver tickets
P and O have refused to refund me my Saver ticket which i bought in Dec 2019 for a crossing in March 20. We had to defer it to this November which again as got changed due Covid but this time they have moved us to an earlier ferry on the outbound and again the same for the inbound. Surely this is a cancelled crossing and…
-
Covid test before tenerife
Hi, I booked tenerife in 2019 for December this year and had resigned myself to not going until the quarantine restrictions had recently been lifted. Now I have to get a PCR test before going. I think I need to get this privately as the NHS doesn't issue certificates to fly (plus I don't think the NHS should be burdened…
-
Flights not cancelled. Unable to enter Canada. Who do I submit moneyback request to?
Hello I have a quite an unusual situation in that I am due to fly to Canada next month with Air Canada, the flight has not yet been cancelled. I have 2 scenarios that I need help with please: Air Canada's official policy states they are only giving vouchers - I want a full refund though rather than the vouchers, how do I…
-
Holidaycottages.co.uk
Hello All We are due to travel to a cottage in Devon booked through holidaycottages.co.uk in September. Yes, I know it's a long way off, but 2 members of our 11 strong party have been made redundant and 1 has had to relinquish their business. Unfortunately this means that even if the situation we are in now eases, the…
-
Problem with refund - No VV licence number
I'm trying to get a refund of my deposit from a holiday rental property in Fuerteventura. I booked through booking.com. To my knowledge the property is not licenced and doesn't have a VV number (required in Spain). Is booking.com responsible for refunding as they have advertised this apartment for holiday rentals without…
-
How do I get Easyjet receipt?
I booked a holiday with Tui last December to travel in Oct 2020 to Malaga. Tui have recently cancelled and refunded the holiday due to COVID-19. The flight was with Easyjet (booked as a package with Tui). I paid for extra legroom seats last December but had to do so on the Easyjet website using the flight reference, so not…
-
Nationwide Insurance
I am really frustrated with NW insurance services. I send then two claims, filled in their forms, submitted all the documents back in June. No progress until today, when they have sent me two identical e mail. No indication of what "information or documents" they want. I guess their plan is to stall, delay and be…
-
Renewal Passport Help
I am travelling to Lanzarote on 14th Dec 2020 and returning to U.K. on 14 th Jan 2021 , my passport expires on 25 May 2020 (5 months validity) . Di I need to renew it early .
-
Should I book a package holiday for November?
I have a week off in November and would like to go somewhere. I have seen some good deals through BA for Cancun in November. I looked at BA's November schedule which indicates they are re-starting services to various long haul destinations including Mexico and the Caribbean in early November. Is it fantasy to book and hope…
-
Visit to Scotland ok?
Had planned to visit my family living in Scotland next month, travelling from Hampshire, but not sure if I would have to self contain for two weeks there, or on my return. Could someone help please? Thanks.
-
Canary Islands added to UK Safe List
Breaking news just now. Begs three questions.... 1) How long will the authorities there be happy to let Brits in for? 2) Have they done this solely to keep the tourism industry going? 3) How long will it be until forum member Butts books a BA holiday there? 🎣😃
-
Ryanair
I have flights to Spain booked for next weekend but cannot go because of the home office advice against flying and the quarantine on return. Ryanair are still flying so they won’t refund me. Can I get the money back for the unused flights ? Thanks.
-
Non refundable hotel booking South Africa
Hello everyone, I wondered whether people could advise or recommend the best course of action on my holiday booking My wife and I booked our honeymoon back in January to visit Cape Town in South Africa for 9 days in November. We booked the flights direct via British Airways and the Table Bay hotel in Cape Town via Stay for…
-
APH Parking offering vouchers instead of refunds
Can anyone shed any light on whether it’s lawful for APH parking to offers refunds to people who have booked and paid in advance to park their car at airports? I was due to fly from Bristol Airport 2nd May but had an email saying the car park is closed and they are only offering me a voucher instead. Website suggests…
