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Love Holidays help please
My package holiday, paid for by credit card for our family of 8 was over £4000 and paid directly to love holidays in 2019. Due to the coronavirus, we were advised by love holidays to change our dates to this year, we were kindly guided through the process of logging in to Ryanair and amending the dates to this year. There…
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How do I claim for compensation to disrupted travel plans?
I recently had a flight booked from Corfu to LHR with British Airways, however the flight was cancelled 9 days before we were due to return home. There were no other alternative direct flights on that day and the next anticipated flight with BA was 3 days later. We needed to fly on this date, so there was no other option…
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Negative test to enter in the UK - 3 days or 72 hours?
Hi The govt page says that a negative antigen test is needed 3 days before the plane leaves "You must take the test in the 3 days before the service on which you will arrive in England departs." Is that 72 hours strictly or 3 days? It is, if my fight departs on a monday at 9am, can i take the test the previous friday at…
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ITALYS 5 DAY QUARANTINE RULE
Hi, in November 2019 we booked flights with Ryanair to Rome and an apartment separately. We were unable to travel in July 2020 due to covid and was able to move to May 2021. Due to the further lockdown we paid to move our flights to 28 June 2021 and the apartment was moved at no cost. Since this time we had to pay for the…
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Teletext holidays
Hi all, bit of a long story, please bear with! Nov 2019 booked for July 2020 holiday in Fuerteventura. Obvs lockdown hit March 2020, the Mrs & I were keenly watching updates as both classed as vulnerable. 1st lockdown was lifted by departure date but we didn't want to go as still didn't think it was safe. Called TTH to ask…
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Refunds Domestic Flights Scotland
I have paid £250.00 for a return flight from Glasgow to the Island of Jura. I can no longer use it because I am Manchester based and travel has been banned. What are my options for getting a refund?
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Fit To Fly and Post Holiday Testing Prices - beware
An interesting article in the press today about the way some companies are misleading people with 'incomplete' headline prices to get up the list of cheapest supplier. https://mol.im/a/9703813 Maybe one for @MSE_Martin to check and include the best 10 in the newsletter.
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Test 2 and 8 COVID Test from Boots - They failed to provide the service but refusing to refund.
Hi all, We bought Covid tests (day 2 and day
8) from Boots after travelling back from abroad. We had the Test 2 done. The instructions on the kit…
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U.K. Gov. Scam company
Just a heads up to everyone that a company trading as Expert Medicals which is on the Gov U.K. website as a supplier of the day 2 day 8 Covid test are a complete scam company. I have tried to notify gov U.K. yo get them taken off their recommended list but they are still trading months after I was ripped off!!
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COVID test
Hi, I’m travelling to Portugal in July, we can use the lateral flow test now to enter so can I just go to a government COVID test centre and do it there for free or do I have to pay for a private test?
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US Airtours refund refusal - anyone else?
We are currently in the process of filing a small claims court claim against US Airtours for refusing to refund us despite cancelling our holiday to Florida that should have been on 24th May. I would love to hear if anyone else has been through this process successfully with them, or been able to get a refund successfully.…
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Vueling partial refund only
My flight from Bilbao to gatwick on 25/04/21 was cancelled by Vueling. I opted for refund since I already had vouchers from other airlines to use up in future. They sent me an email asking for confirmation of my bank details in order to refund me part of the money (£103 of £243) with no explanation why. For fear of not…
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Non-Essential travel to Spain/Greece???
What are the chances for a family of 4 (2 adults, 1 teeneager and 1 child) to be allowed to fly to Spain/Greece or another seaside destination? Ryanair tickets are cheap but will we be able to go there? I do understand that beach holidays are not essential from the government's point of view but there are many flights to…
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EasyJet cancelling holidays but refusing to pay back credit
We initially booked a package holiday to Rhodes in early 2020 through EasyJet. We had to cancel the initial holiday due to covid/national lockdown and we rebooked for later in the year, EasyJet have since cancelled two more holiday rebookings that we had made. We have over £1,000 in credit to rebook this holiday in…
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Being asked for balance of a hol when I'm already owed £ from cancelled hol with same firm
My Olympic holidays trip in May was cancelled and in lieu of full repayment I offered to use what I was owed to pay the balance of another holiday I'd booked with them for September and just be refunded the excess. They agreed but 3 weeks later i'm still being badgered with reminders to pay the balance of hol no. 2 which…
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Complimentary vouchers
If provided with free travel vouchers (for disability using a taxi / disabled vehicle hire) which have expired due to C-19 and were not used due to lockdown, should they be re-issued? Argument- they were complimentary and new vouchers for this financial year have been issued.
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EasyJet reneging on Flight Protection Promise!
Last month we booked a family holiday to Jersey at the end of June, as being part of the UK we thought it was a reasonably safe option. Our primary concern was that travel restrictions might change, particularly as Jersey is operating it's own independent traffic light system, so EasyJet's (seemingly) comprehensive Flight…
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Vouchers
Had our fight cancelled again this was booked using a voucher we got as last year’s flight was cancelled received an email telling us that we could apply for a voucher or money back online When we tried to get a refund was told as we took a voucher previously we we not entitled to a refund but only another voucher just…
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Virgin Australia refund rights - any help/shared experiences?
Hi all, To cut a very long story short, we've finally heard from Opodo that Virgin Australia are refusing to refund our flights (Melbourne > Hong Kong > London) from March 2020. This is after 15 months of to-ing and fro-ing. They state that this is due to Virgin Aus going into administration, and therefore not taking on…
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Stag do booking on airbnb
Hi all, I booked a stag do on airbnb in Nov 2020 which was set for the weekend of July 2nd. The booking was for 16+ people so cannot go ahead as planned now. I am eligible for a 50% refund according to the host's policy. Airbnb are offering to mediate but at this stage it is unclear if they will fight my corner. The…
