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Advice on what I can do about my Paralympic trip being cancelled .....Help please!!
Hi everyone I am after some help please I booked tickets to the Paralympics in Tokyo in 2020 and stayed with it to travel this year, but they now have been cancelled. I had to book trough an Olympic official travel company. I have been trying to get a refund but keep coming up against excuse after excuse. I have paid half…
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last years holiday moved to this year.
We booked to go to Northern Cyprus last year with Cyprus Paradise Holidays, but it was cancelled because of Covid. We moved the holiday to this September but Turkey and Northern Cyprus are classed as red Destinations and are you cant go.. We fly to Larnaca in Southern Cyprus and then are taken over the border by car but…
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Stayforlong refund for Mexico
Hi all, Last year we booked a 2 week package holiday to Cancun which was for August this year. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. As the holiday got closer we realised that…
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Travel to USA
Hi All, So I'm meant to be heading to the US for holidays this year and have already moved it once for a cost to the tail end of the summer owing to the USA restrictions. I actually booked this well over a year ago with Loveholidays. Anyway, I've seen various reports suggesting the proclamation may stay in place for the…
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Airbnb Refund?
Booked Airbnb literally 3 hours ago for next week for me and my two sons £500. Also booked train tickets for 3 on train pal £205 My son got a call an hour ago to say his flat mate had tested positive for covid 19. They all did lateral flow tests on 28th June and were all negative. It looks from Airbnb that if I cancel I…
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Traval Insurance advice
Can someone advise me in simple terms please :) Looking to book a holiday for Oct 2022 - IF this doesnt go ahead because USA dont allow us in or Scotland dont allow travel to - what are my rights, if the holiday is booked during the covid pandemic ? are you entitled to a refund rather than an alternative date - we already…
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Long weekend to Palma - what tests?
Myself and wife have booked a long weekend to Palma flying out on Friday 16th July & returning Tuesday 20th July. I'm double jabbed, she's not vaccinated at all. There seems to be some confusion as to what tests we do / don't need. Someone has told us we need to book a day 2 test plus a day 8 test on return to UK, while…
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Green country arrival Day 2 test proof of booking?
Hi, I/we will be soon be leaving then returning to UK from Green country. I have booked Day 2 home PCR test via Randox. I have booking references. Anyone know whether the booking references alone will suffice for travel purposes? Randox only asks for ONE name, email address and payment.
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Insurance cover for disrupted stay in B&B accommodation
We've just booked a night in a B&B in North Uist, and have been alerted to the following possibilities. Firstly, that if we test positive whilst there and have to self isolate there, the owners will have to cancel other people's bookings, and we would be responsible for the cost of our own continuing stay whilst…
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Refund rights
I was due to go to Florida in 4 weeks time. This is obviously looking very unlikely My holiday provider is not being great with comms around refunds. They have said that we would only get a refund if the flight is cancelled. As this is a connecting flight from Manchester to Frankfurt to Orlando its unlikely that it will be…
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Balearic Islands and Malta among destinations added to UK's quarantine-free travel 'green list'
Holidaymakers returning to the UK from the Balearic Islands, Malta and Madeira plus a number of other destinations won't be required to quarantine from next Wednesday (30 June), after changes were announced to the travel 'green list'... Read the full story here: Balearic Islands and Malta among destinations added to UK's…
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TUI refund from previously moved holiday
Firstly hello everyone, I'm new here. I've been searching through the forum for an answer to my question. Found some with similarities but thought I'd post my circumstances to. We had a holiday booked for 2020. It got cancelled during the period when everything was up in the air and people were struggling to get cash…
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Love holidays
After taking advice off here i've spoken to love holidays again to give them another chance to repay my flight money.but again they said nothing they can do.So been to a few solicitor's for a action before letter and none was willing to do one because they said that £1178.00 wasn't enough to pursue.i explained that i…
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Villa owner not refunding deposit - despite it being in T&Cs
Ok, a brief timeline before I get to the nitty gritty... September 2019 (pre pandemic): I booked a villa in Orlando for the Summer of 2021. Paid a deposit. September 2020 (mid pandemic): the villa owner got in touch to say she was selling her villa, so cancelled our booking and refunded our deposit. September 2020: I used…
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Lastminute.com issue
Hello We recently had our flights cancelled by LM due to the pandemic. We were told we would only receive a refund for the price of the flights which was £742 and not the add on we paid for luggage which totalled £99. After several phone calls to customer services it was explained that they would only refund the money that…
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Easyjet refund query
I have a return flight to Iceland booked for next week. My outward journey has been cancelled by Easyjet and they have put me on a new flight the next day, however this is unsuitable as I'm on an organised tour which starts on the day of my original flight. If I apply for a refund will this request only apply to the…
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Airbnb and Government website nightmare!
Hello everyone! Just looking for some advice. Myself and my friend booked a holiday to Malta on Friday the 25th of July. However, the following day we saw that the government website got updated A DAY LATE with restrictions that now mean we can’t travel there. The restrictions are that we need two jabs however both of us…
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PCR test refund rip-off
Good morning to all. I wish I could reach out to Martin Lewis personally re to the following story. Nevertheless, I'm happy to explain my frustration in this email instead. In October 2020 I booked a holiday for my partner and I to Cyprus with Jet2 for November. I booked a certificated PCR test for both of us at the Vivo…
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S75 claim rejected after scammed by Treadmillsdirect website
Dear Forum, I have been scammed by a website which claimed to sell treadmills to some of the big names in fitness such as David Lloyd. On the 19th April I spent £512. 99 and I got a confirmation of order e-mail but nothing after that. The website and order confirmation looked genuine to me. After I chassed the order and…
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PLEASE HELP - I can't find any supplier for the testing package I need...
Hi Everyone - hopefully someone can help me as I've now spent basically two days on the internet to no avail... Our family (2 adults and 2 kids) are going to Majorca on 10th July, returning 17th July. The requirement for this is, in it's simplest form, no test to go, test with 72 hours of return flight, test on day 2 after…
