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Coronavirus travel help & info

Discuss the MoneySaving implications of coronavirus on your travel plans: tests, quarantine and more.

CTM refund due to rule change for vaccinated parents and children
Has anyone had a similar situation please? I’ve called three times. Sent first email and it was returned as wrong address, sent second email and heard nothing since August 16. Basically they are refusing to refund and refusing to engage. Today I contacted Resolver and found a refund site on this forum. My family and I…
CTM Unused Travel COVID test
hi there I purchased a COVID test from CTM for a return flight from Hungary, however I never went on the holiday and I'm wondering if I could send it back for a refund. I've tried calling all their helplines for info but nobody is answering. The test kit is still in sealed condition and am happy to post it back to them.…
No show passenger
Hi everyone! I have a holiday booked to Tenerife in October, I was due to go to Mexico however I changed the holiday as they are on the red list. I am booked through TUI. I am the lead passenger and my friend is coming with me however she has a new job in which she would have to take unpaid leave to cover her isolation…
Ryanair flight change
I am thinking of travelling to Spain in October but I'm hesitant in case the conditions change before I go and I am unable to travel, as I would be down over 200 pounds.As I can only fly with Ryanair I have been reading this page: https://www.ryanair.com/ie/en/useful-info/no-change-feeThis would be very handy, although I…
Tui cancelled holiday not contacted me in the time frame they gave on email
Should I be phoning Tui as they cancelled our holiday 14 days ago, email stated they’ll be in touch within 10 days. Although we booked through Tui the flights are not Tui; we can’t change anything on Mange My Booking. Should I be patient and wait for their call or just call them and get the process started for a refund as…
Testing before traveling to England - When help?!
Hi all, I am confused about when I can take a lateral flow test before traveling to the UK from Greece. I am due to fly home at 12.10 on Monday. There is a place I can get my laterall flow test done in the village I am in at the moment, so I am hoping to get that done at 11 tomorrow before I am picked up. I've not found a…
Covid Cancellation insurance for UK holiday
We're going on a self-catering holiday to Cornwall in the half term and although our accommodation will refund if there are covid restrictions that mean we cannot travel or stay there it doesn't cover us if we can't go because one of us has tested covid positive and can't go. The accommodation doesn't allow people to stay…
C19 Antigen Test for return from Spain. Have i got this right and what is the catch?
Looking to go to Spain next month and was mugging up on the current requirements for returning back to UK. As I understand it, I can purchase an antigen test from C19 to take with me, test myself at the appropriate timeslot and then upload the results to obtain the necessary certification emailed to me within a short time…
Can’t get private covid test without passport
I’m only half vaccinated due to an allergic reaction to AstraZeneca so I can’t have the second vaccine. I’m travelling to Dublin on Sunday and don’t need a passport and my passport expired in 2010 anyway. I have to get a fit to travel covid test and all these online booking clinics say to give your passport number. I’m not…
Travel up refunds advice or tips
Hi, I’ve been reading lots of reviews about obtaining a refund from the travel agents ‘Travel up’ and things don’t look good. I booked two flights to Thailand for October but have to cancel as there are restrictions. I haven’t requested a refund yet because I have asked for a quote for amending the flights to next year.…
Can I buy the Day 2 Test for my Mum travelling to UK
Hello there, I'm probably just hard of thinking here, but... [Context: I've got my elderly mum (double vaccinated) finally coming to visit us (in England) from Germany on the 12/09 (YAY!). She's not really fluent in English so–in order to make things as easy as possible for her–I said I'll do all the covid-related…
Has anyone arrived recently from Australia to the UK?
I'm trying to find out what the covid requirements are for flyers leaving Australia (specifically Perth, but any Australian airport information would be appreciated). Are only flyers allowed into the airport buildings, needing to be dropped curbside? Are shops and cafes open and if so are staff lateral flow test checked?…
Where Would We Quarantine?
If we left from an English airport but live in Scotland, where would we quarantine, England or Scotland?
French Statement of honor for fully vaccinated travellers
Hi, i'm travelling to France via Eurotunnel next month and am in the process of gathering all of the required covid info. On the form published on the French government website for the 'Statement of Honor' there is a section that says: 'Done in ____________________, on ____ / ____ / 2021' Does anyone have any experience of…
Day 2 Test on bank holiday
Today I should be doing my test on day 2 after returning from holiday. The booklet that comes with it says do not take or post test on a bank holiday. If I don’t take it today, it’ll be day 3 tomorrow. Is that fine in the circumstances? I don’t know what else I can be expected to do?
Travel test from Spain
Simon Calder travel expert claimed yesterday you don’t need a PCR from Spain but govt website advises you do , im so confused
Short Break to Amber Country
Hi, We've got a two night stay in Poland booked and I'm just wondering how people carry out the covid rules for short trips re things like the advice below? "A Covid test is needed three days before returning from an amber country, and a PCR test two days after arriving".
Track & Traced When NOT In The UK
A member of staff has sent a screen shot of their notification from Track & Trace to self isolate. Isolation period is 15th - 25th (10 days). They were only notified on the 18th so the isolation dates still stand and this would indicate that they were last in contact with the person with the positive case on the 15th. My…
Day 2 testers near St Pancras (Eurostar)
I'm travelling on Eurostar from London to Paris next week, going Fri and returning Mon. I know I need to show a negative test within 3 days of returning to England, so plan to have this when I arrive on Friday afternoon. I'm not sure how the Passenger Locator Form and Day 2 Test work. Can I order the Day 2 test now (ie…
Can't return Day 2 PCR test as Sunday and Bank Holiday
Wife returned from amber country on Friday so today (Sunday) is the day she needs to take her test. But it has to be taken to a post office and they are closed for two days. Any advice? There is nothing to cover this scenario in the provider's documentation or gov website etc.

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MSE News

Martin Lewis: Mobile and broadband mid-contract inflation hikes are BANNED – but there are winners and losers
Inflation-linked broadband, mobile and TV price hikes have been banned. It means some will see bills rise by a specified amount in pounds and pence going forward. However, MoneySavingExpert.com founder Martin Lewis has warned that many WILL still see above-inflation rises in future despite the new rules.
'Catastrophic' Council Tax debt collection practices to be investigated by Government – Martin Lewis says move is 'brilliant news'
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.

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Coronavirus travel help & info

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