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Techie Stuff

Got a question about computers, tablets, software or other tech matters? Find help here.

Starting with a new Google account for backup
My current WhatsApp and everything else is backed up onto my Gmail account can I start perhaps on a new phone with a new Gmail account and backup everything from now no old messages etc onto this new account?
Microsoft problems
I'm not at all techie, so please keep any advice simple! Microsoft is giving me all sorts of problems. I pay for cloud storage for my important stuff, but Microsoft Onedrive interferes with the working of that. Is there any way that I can permanently switch it off? I'm also considering ditching Microsoft altogether as my…
Can I edit these videos somehow?
Several years ago, my wife paid for some downloads of instructional videos. The ones I've managed to find seem to be ordinary mp4 or WMV files. She no longer needs to refer to much of the content, so is there any way we can edit out the bits that are now irrelevant but keep the bits she's still learning from?
TV tuning and stuff
So unwillingly and because of a health problem I had to pay a fortune for a guy to get in the loft and connect an aerial to my bedroom so I can have a TV there for the days when I have to remain laying flat.He also tuned the basic old flat screen telly so it was up and ready to go. Now I hate having a TV in the bedroom and…
Good phone call recording app
Looking for an app on my android phone which records conversations on the phone?
SQL book
Hi can someone recommend a book ( that's a thing printed on paper btw) that is good for learning SQL and is up to date? I can't do much online as I use a work laptop and it blocks external downloads but I can access some databases to practice on thank you
TPLink WiFi Extenders
I've just purchased a TPLink Wifi Extender starter kit (to replace what I thought were faulty BT PowerLine extenders) but I'm hitting the same problem. I've installed the extenders, cloned the WiFi name (the original TPLink SSID has disappeared so I'm assuming that bit went OK) but, when I plug in the extender where I need…
Probably silly question about Samsung TV
Hi, I have a Samsung TV, details in photo, that was passed on to me by friends. I've been using a Google Chromecast to stream things via apps on my phone. However how can I watch normal TV on this or use apps on the TV itself? How do I set it up for that? Is that possible? I'd like to watch Netflix but have discovered the…
Tiles, tags and locators
Good morning everyone I have a question about these tags, tiles etc. we are forever losing keys especially the kids and it needs to be android friendly and not set say to just Samsung as we all have different brands but they are all android. We don't want to pay subscriptions because basically they are always either in the…
Panasonic TV not playing sound from devices plugged in via HDMI
Thought it was Virgin box initially but just plugged in a Fire stick to another HDMI port (and tried both in all of the three ports) and none have any sound. Using the native Freeview/apps installed in the TV means sound works perfectly. It's via an external Samsung soundbar and nothing else had changed. TV was new…
O2 2g 3g switch off SIM card device 4g confusion
Hi. Not sure if this might be better in the phones thread but I'll try here first. So I have just received this SMS from O2; "O2: 3G is being switched off by all network providers. Our switch off will be by the end of 2025.As your mobile only works for calls on our 2G and 3G network, you'll need to upgrade your device.The…
Etsy photos uploading sideways from new Samsung phone
I just got a new Samsung phone and since I got it the photos I take are uploading to Etsy sideways. The only way I can fix it is to take all my photos landscape but this makes a lot of my photos look too wide with too much surrounding background showing. I take hundreds of photos so editing every single one of the will be…
signal breakup.
Hi, I am experiencing occasional signal breakup and freezing on my Samsung TV. I have 100% signal strength and quality & Full Fibre 500+ Mbps broadband. Any suggestions? See attached BBC on channel 101
Missing BT openreach ONT - buy own ONT?
I am moving into a new property on Friday 21st February. I have an existing Sky Full Fibre 100 account that I am moving to the new property. The issue is that the ONT box at the new property has been removed, and although the box is still there, the power source appears to have been lost. Pictures below BTOpenreach won't…
Realink RT3090 - chances of it being kaput?
Argh. Transferring files from sil's Lenovo laptop before I do the clone (yes, safety first...) Lappie was connecting to WiFi fine until yesterday, until it started dropping out - 'not connected', but I could usually persuade it to connect again. Tried the 'power management' trick so the laptop cannot cut power from the…
Macbook screen problem.
I have a 2022 macbook pro and the right side of the screen is black for about 2cms. I haven't dropped it or anything. is this a known problem, what should I do?
Virginmedia Email Please Help
Went to sign in and got a page with a black ink notice. My account could be not secure and I need to change password or new account. I try to follow, but next pages Says OOPS Problem On Our Side Tried actually phoning Virginmedia no matter what option I pick the AI just cuts me off. Now, I can get into my bill info etc…
HD Cloning - Macrium or Acronis?
Hi. Cloning a HDD to an SSD before swapping them. Both the above progs are, I'm sure, very capable, and I have used Macrium a few times in the past. However, I also recall some confusion over partition sizes and stuff when the drives are different volumes, so wonder if one is easier to follow than t'other?The HDD is a…
This box keeps popping up on my desktop. How can I get rid of it? Dell.UCA.Systray.exe
This box keeps popping up on my desktop. How can I get rid of it? Dell.UCA.Systray.exe You must install or update .NET to run this application. Framework: 'Microsoft.NETCore.App', version '6.0.0' (x64) Would you like to download it now? https:aka.ms/dotnet/app-launch-failed YES NO
Tapo p110 Switched on and off every 5 Minutes?
I have a Tapo p110 connected to a heating mat in a propagator and a raspberry pi which sends a signal every five minutes to either switch on or switch off the p110 depending on the temperature. Such as if it is less than 20 deg C every 5 minutes a signal is sent to turn it on and if it is more than 20 deg C a signal is…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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