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Techie Stuff

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BBC website log in and/or not remembering cookies?
When I try to access the BBC news webpage via my Windows 10 PC it always opens on the BBC log in page for my account. My PC is set to remember BBC cookies when I close down bnut I do not actively log out of my BBC account, I just exit the internet. When I access BBC news on my (Android) phone it opens the news page without…
My laptop is going deaf.
Something has happened to my HP laptop which requires that it be close to the router to receive my wifi signal. Is this a simple hardware fault or are there adjustments that can be made ?
Advice on gaming pc
My 14 year old son has been using a Lenovo laptop for few years and I think it's finally given up and can't cope with the gaming. So looking at simple but effective pre built gaming pc for budget around £500 ISH. I know you can pay a lot more for something really good. I don't really know what spec I need to look for, and…
Possible WorldPay Virus Email
On the 2nd February 2025 I received quite a convincing email from shopper@worldpay.com to my msn email inbox. The subject line said "Your detailed safety report!" The report detailed several threats (viruses) supposedly on my device. I opened the email using my mobile phone. The email recommended that I activated McAFee…
Dexcom diabetes continuous meter.
Has any members experience of buying, setting up and performance of a Dexcom diabetes continuous meter please?
Wireless video doorbell query
Hi. Would any of you good people happen to know of any battery operated video doorbell that would have a deterrent siren built-in (either directly or via an app). It's a rented house so has to be strictly no drilling. I've scoured the internet and only come up with one possibility (Arlo) but it's unclear as to whether the…
Why is my website not showing-up on the www ?
Hi A website that I own is not visible on the www "ERR_CONNECTION_TIMED_OUT". Pinging the url returns "could not find host" 'downforeveryoneorjustme.com' shows it as being down I can ping the IP of my host server. I can see my files on the host's control panel, but not on the www The nameservers and IP is correct on the…
Problems with MS Hyper V
When I run Hyper-V manager and attempt to use Quick Create I get the error This happens on my 2 separate PCs and seems to be a well known problem. One suggestion is to remove all old instances of Newtonsoft.json - I can search for these but the system refuses to allow me to delete them - presumably due to security issues.…
"Standardise" scans
I have about 100 documents – created from photo / scans of certificates (birth, marriage and death of ancestors) taken with my phone – all at different angles, distances and illumination – that I am trying to ”standardise”. ie) Make all the same. Is there some software (preferably freeware) that I can use to automate the…
Vinted help
Does anyone know how to change an email address on vinted when I don't have access to the email created with the account. I have tried contacting Vinted and Hotmail but I can't get anyone to help me. Thank you
Smart TV disable internet connectivity
Hello I know absolutely nothing about smart TVs so apologies for the extremely basic questions and for what is likely to be incorrect terminology. I currently use a 10 year old TV with an Amazon firestick and a freesat PVR which works wonderfully. Unfortunately my older eyes now need a bigger screen (55+) which means I…
Glary Utilities.
I've always found this to be a good reliable piece of software. However, it now appears incompatible with my PC, a Lenovo laptop, running Windows 11. I've tried downloading it, including older versions, and while it does download, details are shown in a magnified way which hides most of the information and features I can…
Humax Foxset HDR freesat issue.
I have got rid of Sky Q and gone for a Humax Foxset HDR Freesat+ box and for some reason it will not find any Signal. So is the box i got one that will not work with a dish that had Sky Q running from it?
How do I hide incoming texts on WhatsApp
I want block a contact as it will cause offence but don't want to see the texts. Is the best way to archive them? So I don't see them but they don't know theyre blocked. I can't work out how to archive tbhb
Apps onto an old I Pad
I've been given an old I Pad Air running IOS 12.5.7Whatever simple apps I try to load on it I just get 'need to upgrade IOS, which I can't do.I've tried google and firefox (for example) but none will load.Am I better binning it and getting a cheap Android (my preferred platform) tablet or is there another way?
Unknown brands of mobile phones
Amazon has a plethora of unknown Chinese brands of mobile phoneseg) https://amzn.eu/d/hojxnJy and https://amzn.eu/d/3i8e1rPextremely cheaply - for the specsI was wondering what they are really like - are they really bargains ?or is there a downside ?I mean a (virtually) 7" screen, fast 8 core processor, fast charging…
Google account on phone - why so complicated ?
To use play store you must have your Google account 'added' to your phone. Going into play store then gives access to your Google personal details. If you don't want these accessible to anyone holding the phone you would need to remove the account and then add it again when needing play store - a complicated business. Why…
What's going on with my Samsung Galaxy S24+ directories?
So the 24 has no memory card, unlike the S20 that I had before it & the S10 I had before that. I've spent ages trying to get a picture on my computer but I couldn't find it. I could see it on the phone but not when I tried navigating to the folder. I've susses it now but I'm wondering about this one .... If I open up the…
Microsoft Word
Hi I just bought a new PC and I want to install Microsoft Word for home use only. On the Microsoft website it is on sale for £159 which seems a bit steep. Is there another reliable/reputable seller of Microsoft Word? After doing a Google search I see a company called electronics-e-shop.uk offering Office 2024 Professional…
Starting with a new Google account for backup
My current WhatsApp and everything else is backed up onto my Gmail account can I start perhaps on a new phone with a new Gmail account and backup everything from now no old messages etc onto this new account?

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MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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