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Techie Stuff

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Printer showing "Ink Absorber Pad is near Full" messsage
My Brother J4120DW printer is displaying the above message at the end of each printing session. I've read up a bit online and the actions advised are either 'not easily fixed - pay an expert or bin it' or to go through a complicated process to reset some sort of counter. The printer is working fine - had it a few years,…
Do very old Microsoft Updates suddenly come down a Wifi Lan? SOLVED using different method!
I am very low-tech, so I apologise if using the wrong terminology. I just received my new Ghost Rock Film DVD. My only DVD Player is in my old Vaio Laptop VPCF13 dating to about 2010. I connect that VAIO to my equally old Sony TV to watch the actual picture through the TV, which is a bigger screen. But with this DVD, I…
Microsoft Defender
Although it's switched off I get :smile: This site has been reported as unsafe Hosted by mobility-search.com when searching on my browser. An suggestions as to what is happening ?
Brand New USB Stick and Virus / Risk
Is it possible for a brand new USB stick to have a virus? I ask because we made a purchase from Amazon a little while back and the delivery had an extra brand new San Disk USB stick in the box. "Cruzer Blade 64GB USB Flash Drive" We reported to Amazon but their processes got confused when we tried to process a return for…
Laptop direct
All I want is some air pods, I placed an order on laptop direct after seeing 4 star ratings, so we enter our name,email, and bank details and home address the same details we use when buying anything online. Never has the money been taken for an unsuccessful order. Then I noticed a few hours later when checking email that…
HELP Please, have I got a trojan?
Hi. Me again! Was having problems with Amazon yesterday saying I'd had too many OTP's, so couldn't sign in. I did a malware bytes scan later, which was fine. I decided to do a Windows Defender full scan too. After 6 hours it still had some to check but I needed to go to bed and it was showing no threats found, so I…
Protection for my Android phone
Hello I have a Samsung Galaxy S8 and wanted to check what I need to provide adequate protection. I have Malwarebytes Mobile Security (Plus Annual) which is £43.49 per year. I also have the free version of AVG AntiVirus. I've read online that: 'AVG Antivirus has a 100% malware protection rate across operating systems. In…
In what order should I do these things when setting up my new phone?
Hello I’ve ordered a new phone that I’ll be collecting in a couple of days. I’ve changed my SIM deal and have switched to Lebara and got my SIM card in the post from them. I want to keep the same number on my new phone and I’d like to transfer photos and apps from my old phone to my new phone. So I’ll have to put the new…
Freeview reception...
We have a 14 year old bog-standard, non-smart, 26" Toshiba "Regza"(?) TV picking up a terrestial Freeview signal via a bog-standard, old fashioned TV aerial stuck on the chimney. Over the last few months we've noticed what seems to be a really significant improvement in the quality of reception and picture definition. Does…
Text not formatted correctly
I am setting up a new (mini) PC and have discovered that text is not being formatted correctly - right across the board - from "search box" to address bar in Firefox and EdgeI am unable to include "spaces" in text ..... Anyideawhy ?
Landline goes to mobile, sound is being distorted by router?
My friend was with BT for broadband and landline and is in a protracted switch to Talk Talk. His landline is being directed to his mobile temporarily, and it's the new line over the broadband setup. The call quality on his mobile using WHatsApp is perfect, but when using the landline number the sound is severely distorted.…
PC tower & monitor shopping around
Hi, I need to replace my deskop PC which I was told might have a hardware problem (mend it might not be worthy). I would like Windows and I used the PC mainly for internet, Words/OpenOffice and a few other programs. I would like a tower with monitor. A friend said the following would be enough:- a 2-3 old model, like a…
Any Epic Games experts?
Any help appreciated as I am clueless with gaming. Some background: I have a microsoft account with 2 Xbox devices (2 kids).Both kids play Fortnite on their xbox;s (different gamer tags). I had trouble changing parental controls on Xbox 2 but my own Epic account only seemed to link to Xbox 1 so wasn't able to change the…
Strange Excel Problem Office 2013 SOLVED
When I try to enter todays date in an excel cell using ctrl + shift + ; I am now getting the time 12:54 instead of the date. 13/12/2024 It was OK until about half an hour ago. I rebooted my computer but it made no difference What have I done and how do I fix it?
sky mobile sim
Hi my son has the above but i am not able to call the number as it goes to voice mail but if i call his what app account which as same number am able to talk to him as days short and he goes to scholl and want make sure he is fine his mother worries as well Any help would be nice
Laptop keyboard broken but otherwise fine
Hi, I have a really decent gaming laptop and the keyboard no longer works. I'm pretty sure my toddler son climbed up at the table and bashed it. I'm kinda tech savvy, and I used an on-screen keyboard to check everything over, tried uninstalling the keyboard itself and it's drivers and reinstalled, did updates etc. but I…
Acer aspire desktop pc start up guide
I'm really confused. I bought an acer aspire from curry's and on the website it said the box will contain a start up guide but it wasn't in the box. I contacted currys because I want to make sure I'm setting it up right and they are arranging an exchange, only I have to wait 7 days for another computer. Just all feels…
deleting an email address
My mom had an email address with sympatico. She did use it at all the last few years so no one knows if it's still working. She's now died so we're trying to tidy up all the loose threads and this has been mentioned. Not sure if anyone will be able to find her password so as a stop gap I've sent an email to her address and…
Clicking link in email
I have recently clicked on an innocent looking link in an email only to then have 5 or 6 adult sites to pop up and open instantly. Has anyone had a any similar incidents? The email looked quite genuine (in fact saying Money Saving Expert!) as was the link within it, but obviously it was disguised. Unfortunately I deleted…
"Keep your Apple Account safe and secure." email
Myself and Mrs B both had these emails yesterday afternoon from appleaccount@insideapple.apple.comGoogle results are inconclusive - links go to https://c.apple.com with a whole string of characters after ... which then loads https://support.apple.com/en-gb etc Spam? Rubbish? Genuine? Any thoughts?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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